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The New Rules of Business

By: Rajesh Srivastava
Narrated by: Rajesh Srivastava, Errol Rodrigues
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Summary

Treating your customers well is no longer enough. The new rule is: employees, too, have to be treated as well, if not better, than the customers. Happy employees make happy customers, and happy customers tend to be loyal.

Do you spend money in advertising to create awareness about your product? You don't need to do that any longer. The new rule is: invest in making your product so good that it does its own marketing.

New Age companies, Amazon and Flipkart, Uber and Ola, and Netflix, among others, are dismantling the old rules of business and installing new rules in their place.

This book unfolds the mysteries of these new ways of doing business which most companies try to keep under wraps. Compellingly written with several anecdotes, this is a gripping book full of incredible insights.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2019 Rajesh Srivastava (P)2022 Random House Audio
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