Listen free for 30 days

Listen with offer

Preview

  • The Service Desk Handbook

  • A Guide to Service Desk Implementation, Management, and Support
  • By: Sanjay Nair
  • Narrated by: Stephen Perring
  • Length: 1 hr and 34 mins

£0.00 for first 30 days

Try for £0.00
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.

The Service Desk Handbook

By: Sanjay Nair
Narrated by: Stephen Perring
Try for £0.00

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £6.99

Buy Now for £6.99

Pay using card ending in
Switch payment method
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.

Summary

The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organization’s needs.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2020 IT Governance Publishing Ltd (P)2023 IT Governance Publishing Ltd
  • Unabridged Audiobook
Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2

Listeners also enjoyed...

 Quality Assurance cover art
Agile Project Management cover art
Never Deliver Another Cr@p Project Ever Again! cover art
The Fast Forward MBA in Project Management, 5th Edition cover art
The AMA Handbook of Project Management, Fifth Edition cover art
Nine Steps to Success cover art
ITIL Foundation Essentials ITIL 4 Edition cover art
ISO27001/ISO27002: A Pocket Guide cover art
The Agile PMO cover art
ITIL Lifecycle Essentials cover art
ITIL® 4 Direct, Plan and Improve (DPI) cover art
Site Reliability Engineering (SRE) Handbook cover art
Essential CISM: Updated for the 16th Edition CISM Review Manual cover art
Simple PMP cover art
An Introduction to Information Security and ISO 27001 (2013): A Pocket Guide cover art
Prepare for the ISACA Certified Information Security Manager Exam cover art

What listeners say about The Service Desk Handbook

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available