So, let’s talk about something that no Etsy seller wants to deal with but inevitably happens to all of us—even the top 0.1% of Etsy sellers. Yep, I’m talking about bad reviews. You know, those soul-crushing, one-star hits that make you want to crawl into a blanket fort with a pint of Ben & Jerry’s and rethink all your life choices.

But here’s the thing—bad reviews are a rite of passage. Even with over 6,000 reviews in my shop with 99% of them being 5 stars, I’ve had my share of “Dear Lord, what is this person even talking about?” moments.

So today, we’re diving into how to handle bad reviews like the boss you are. I’m gonna walk you through why they happen, how to respond without losing your mind, and how to make sure they don’t happen again… or, at least not as often. Let’s get into it because you’re not alone, and we’re going to turn this around together.

xo,

Jacqueline

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