In this episode of A Side of Hope, Jenelle shares powerful insights and wisdom drawn from her personal experience receiving Supported Living Services (SLS). Her story is a must-listen for anyone interested in human services or social work. Jenelle opens up about her background, the services she receives, and her dreams for the future, while also reflecting on the role of language, trust, and support in her journey of overcoming past trauma. She offers a unique perspective on what makes an effective social worker or case manager and gives heartfelt advice to aspiring professionals in the field.

Music Credit:

Instrumental beat: “Countdown” | Produced by Jordan Beats

• To learn about services or job opportunities at Compass, go here: www.compasscares.com

• Jenelle’s Book: Jenelle has a self-published autobiography. If you are interested in purchasing, email info@compasscares.com

Guest Bio:

Aaron Zint works as as a Payroll Manager by day and an author and coach by night. He has grown up in the Human Services field starting out as a caregiver at the age of 18. Aaron shares about his experience coming into his own as a leader in the field and what it could like to be in a supporting role. You can learn more about Aaron’s coaching business here: https://aaronzint.wixsite.com/website

Show Description and Notes:

Aaron has worked at Compass for 18 years, starting as a young 18-year-old with little experience in human services. He shared memorable stories from his time as a direct care provider, highlighting the humor, patience and empathy required in caregiving roles. Aaron discussed the grit and resilience needed to navigate operational challenges and policy changes, but found hope in seeing his colleagues persevere. A key part of Aaron's story was how the positive culture at Compass allowed him to develop healthy habits and balance his work and personal life, using morning routines, reading and physical activity. Aaron also recommended books related to emotional health, relationships and trauma healing, emphasizing the importance of understanding trauma for empathizing with clients and colleagues. Overall, Aaron provided a nuanced, personal perspective on the rewards and challenges of a long-term career in human services.

References:

• "The Connection Codes" - A book that helps people get in touch with their emotions and learn how to use that to connect with others, especially their spouse.

• "Boundaries" - A book about relationships.

• "The Body Keeps the Score" by Bessel van der Kolk - A book about trauma and the healing of trauma, which Aaron found helpful for understanding why people may have certain behaviors.

Eric is the CEO of Compass, an agency that supports adults with disabilities in California. He joined the mission of Compass when he saw that Sadie’s (his wife) dream would need to be a family affair. He wanted to lend his strength and skills to further the company’s mission and vision. He has the heart to see the staff live their dreams alongside of the clients. Eric holds his BA in Biblical Studies and his MBA from Columbia and Berkeley. Eric’s role is to provide stability to the staff and financial soundness to the organization. Eric and Sadie enjoy all aspects of home and business together in a spirit of true partnership. Eric and Sadie have three children: Trinity, Ryan, and Elayna.

Eric references"10x is easier than 2x" by Dan Sullivan - This book discusses the concept of setting ambitious, "10x" goals rather than more easily achievable "2x" goals in order to drive significant growth and change.