In this episode of 'Business English and Beyond', host Sean explores the concept of Emotional Intelligence (EI) and its seven fundamental skills which include Self-Awareness, Empathy, Motivation, Self-Regulation, Social Skills, Stress Management, and Time Management. Teacher Sean does a deep dive into why emotional management is important in business settings, giving practical advice on how to develop each skill. Tips range from recognizing and managing individual emotions and understanding others' emotions, to device strategies to cope with stress, managing time efficiently, and fostering strong professional relationships. He encourages listeners to work continuously on these skills like muscles, underlining that the stronger they become, the more effective listeners would be in their business and personal lives.
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4 mins