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Ever been left unpaid for a job you completed? Learn the secrets to safeguarding your cleaning business from financial instability with me, Shanon Miller, and my guest Jamie Runco from Above All Cleaning Services.

We dive into personal experiences and practical strategies that will keep your business afloat, from using a CRM system and enforcing a show-up fee to ensuring you keep a credit card on file for every client. You'll hear firsthand accounts of challenging situations and how Jamie and I turned these obstacles into opportunities for better business practices.

Imagine showing up for a cleaning job only to find a cancellation note, or facing a dramatic confrontation with a client undergoing AA who is refusing to pay. These are just a few of the real-life stories I share to illustrate the unpredictable nature of the cleaning business. You'll also hear about my experiences with an agoraphobic client and another who canceled abruptly due to a spontaneous remodel. These stories aren't just tales of woe; they're lessons in quick thinking, perseverance, and leveraging local connections to ensure payment and handle tough situations effectively.

Navigating legal procedures for payment disputes can be a minefield, but we've got you covered. Jamie and I discuss how transitioning from DocuSign to GetJobber for contract management and having clients sign off on authorizations can prevent disputes. Learn about the importance of clear policies, taking before-and-after photos, and conducting final walkthroughs to avoid post-service complaints. Don't miss the story of recovering nearly $2,000 from a client dispute and the emotional toll it took. This episode is packed with actionable insights and real-life examples to help you protect your business and ensure financial stability.

Don't forget to apply for a full scholar ship, of the SSPCBA-Sponsored by Klean Freaks University https://forms.gle/aVMS7GpLSkEsaoBM7

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

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Ever wondered how safety protocols can truly make a difference in the cleaning industry? In this episode of Cleaning Business Life, Jamie Runco from Above All Cleaning shares the innovative measures she’s put in place to safeguard her team. From leveraging the Life360 app and Jobber CRM for real-time tracking to ensuring efficient emergency signaling, Jamie reveals how these tools enhance both operational efficiency and employee safety. We also take a poignant look at a tragic incident in Tempe, where a woman was discovered deceased in her office cubicle after four days, emphasizing the dire need for effective communication and regular check-ins.

Moreover, we dive into the critical training needed for extreme situations, such as encountering crime scenes or dealing with workplace violence. I recount a harrowing personal experience of an attempted kidnapping, underscoring the indispensable role of having a well-defined Standard Operating Procedure (SOP) and a detailed employee handbook. We further explore the unique challenges posed by power outages in regions with limited seasons, balancing the continuation of business operations with community sensitivities. Tune in for a wealth of insights and practical advice aimed at ensuring the well-being and preparedness of your cleaning staff.

Apply for the SSPCBA Scholarship, sponsored by Klean Freaks University.com
https://forms.gle/aVMS7GpLSkEsaoBM7

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

What are the true costs of misclassifying employees as independent contractors? Join Shannon Miller and Jamie Runco from Above All Cleaning in Northern California as they break down the nightmare scenarios that can arise from 1099 misclassification. From staggering fines starting at $10,000 to the risk of going bankrupt, they share their personal experiences and emphasize the importance of due diligence and compliance with employment laws. Jamie opens up about her initial mistakes and highlights the necessity of hiring insured contractors to avoid costly errors.

Discover the wealth of support within the cleaning business community and the significance of networking to foster success. We shed light on the fine line between W-2 employees and 1099 contractors, and the benefits of consulting labor law attorneys for crafting non-compete agreements. Stay informed about tax laws and state-specific regulations to ensure your business remains compliant. This episode is packed with practical advice for hiring, onboarding, and maintaining clear communication with your team, serving as an essential guide for running a legally sound and thriving cleaning business.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com