After discovering strange charges on his bank statements, Norman found himself in a Bermuda Triangle of banking. Scammers had signed him up to subscription payments, which kept happening even after his bank issued him a new card. Listener Alex enlists the team’s help to get answers from an airline that owed her compensation for a delayed flight.

If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

Jeanie got a fright when she moved from one side of the village to the other and her car insurance soared. Holly finds out that all is not what it seems in Area 24… If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

Holly and Daniel go out on the team’s first pub crawl to investigate the price of diet coke. Also, the conclusion of our bargain supermarket price comparisons – are they actually saving you money?

If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

Holly Hamilton leads the Consumer Fight Back - getting answers, righting wrongs and making things better for consumers everywhere. In this episode, Holly & the team meet the marketing department to help promote the new programme, and discuss some more potential story ideas, from shopping to buying a home.

If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

In this episode, Holly & the team get together for their very first production meeting where important topics are tackled like which stories to cover, what the programme should be called and, crucially, who gets the big seat in the studio.

Holly asks Easyjet whether their hand baggage policy has changed, after the team hears about passengers being told their bags must fit “without pressure being applied”.

If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

Holly Hamilton leads the Consumer Fight Back - getting answers, righting wrongs and making things better for consumers everywhere.