Glen speaks with Jessica Heuer and Carrie Stapp about Velera’s recent Psychology of Payments study and strategies for engaging various segments of card users. Also- Durbin and Putin attempt workarounds, and Fiserv wades into uncharted waters.

Links related to this episode:

Velera’s Psychology of Payments report: https://www.pscu.com/insights/white-papers/the-psychology-of-payments
Velera’s website: https://www.velera.com/
The Economist’s story on Russia’s proposed “BRICs Bridge” payment system: https://www.economist.com/international/2024/10/20/putins-plan-to-defeat-the-dollar
Payments Dive’s coverage of Fiserv’s special purpose banking charter: https://www.paymentsdive.com/news/fiserv-georgia-special-banking-charter-payments-processing-merchants/728933/
Arnall Golden Gregory’s take on Fiserv’s charter: https://www.agg.com/news-insights/publications/fiservs-georgia-malpb-charter-implications-for-the-payments-industry/
CU Today on the CCCA potentially being tucked into hurricane relief legislation: https://www.cutimes.com/2024/10/18/credit-card-competition-act-may-be-included-in-disaster-relief-bill

Join us for Fraud-a-Palooza! Wednesday October 23 at 3pm ET/Noon PT The next CU Town Hall, a live and lively interactive conversation tackling the major issues facing credit unions today, will focus on a fraud environment that John Best calls the worst he’s seen. It’s free to attend (credit union employees might even win a door prize), but registration is required: https://www.cutownhall.com/ Contribute info to our fraud survey: https://forms.monday.com/forms/d76e9b3df9f4f42cec6c16d74b581be2?r=use1

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