• Ep33 Prioritising quality and measuring success – Rob Kruber

  • Nov 6 2024
  • Length: 39 mins
  • Podcast

Ep33 Prioritising quality and measuring success – Rob Kruber

  • Summary

  • Rob Kruber is the CEO of leading manufacturer, Summertime Pools and Halo Spas. His deep passion for business and Australian manufacturing has driven him to build and lead successful companies that prioritise quality and innovation.

    With 25+ years in the industry, Rob shares insights into overcoming challenges, such as supply chain disruptions, economic fluctuations, and shifting customer demands, all while maintaining high standards.

    A major part of Rob’s business philosophy is placing the customer at the centre of all decisions. He highlights the importance of listening to customer feedback and ensuring every interaction enhances the customer experience.

    Rob emphasises the importance of setting clear targets for his business. Having well-defined goals helps align the entire team, ensuring everyone understands what they are working towards. Clear targets provide direction, motivate employees, and make it easier to track progress.

    MORE INFORMATION

    Summertime Pools
    https://summertimepools.com.au/

    Halo Spas
    https://www.halospas.com.au/

    The Sales Doctor
    https://thesalesdr.com.au/  

    Mutual Mattering E-Book by Ingrid Maynard
    https://thesalesdr.com.au/mutual-mattering-e-book/

    See omnystudio.com/listener for privacy information.

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