Isaac Smith shares his journey from being an architect to starting a bookkeeping business and eventually founding Team Up, a platform that connects accountants with job opportunities. He emphasizes the importance of understanding financial numbers and the impact it can have on a business owner's mental well-being. Isaac also highlights the significance of customer service in the accounting industry and the need for accountants to communicate effectively with their clients.
He shares his experience of building a team in the Philippines and how it led to the creation of Team Up. Isaac Smith shares his experience of hiring directly in the Philippines and the benefits of cutting out middlemen. He explains how he learned about the red tape and regulations through trial and error and emphasizes that hiring directly is not as complicated as it seems. Isaac also discusses the importance of empathy and sharing the vision with team members when building and managing teams. He encourages business owners to focus on serving their target market and finding the right people to work with.
Takeaways
- Understanding financial numbers is crucial for business owners' peace of mind and decision-making.
- Good customer service and effective communication are essential in the accounting industry. - Building a strong team is vital for the success of any business.
- Opportunities can arise unexpectedly, and it's important to be open to exploring new ventures. Hiring directly in the Philippines is not as complicated as it seems, and there are options like hiring contractors or using an employer of record.
- Empathy is crucial when building and managing teams. Put yourself in their shoes and see things from their perspective.
- Share your vision with your team members. Help them understand why you started the business and why their work is important.
- Focus on serving your target market and finding the right people to work with. There are many options available, and not every solution is right for everyone.
- Building a good life and taking care of your personal well-being is just as important as building a successful business.
Sound Bites
"Understanding financial numbers is crucial for business owners' peace of mind and decision-making."
"Good customer service and effective communication are essential in the accounting industry."
"Building a strong team is vital for the success of any business."
"Most people who hire in the Philippines, you know, do it the old way, which is to go through one of these big outsourcing companies that gets in the middle of everything."
"We make it out to be so much more complicated than it really is. It's really not that complicated." "It's all about empathy, which is seeing things from the other side."
Chapters
00:00 Introduction and Overview
02:14 Isaac's Journey into Accounting
06:20 The Mental Side of Being a Business Owner
10:16 The Importance of Understanding Financial Numbers
12:35 The Role of Customer Service in Accounting
30:46 The Birth of Team Up: Embracing Unexpected Opportunities
32:47 Introduction and Hiring Directly in the Philippines
48:04 Spinning Off and Starting a New Entity
51:52 The Importance of Empathy in Team Building
54:58 Sharing Your Vision with Your Team
56:31 Finding the Right People for Your Business
59:53 Balancing Business and Personal Life 01:02:04 Rapid Fire Questions and Conclusion
Connect with Isaac:
LinkedIn personal - https://www.linkedin.com/in/theisaacsmith/
LinkedIn company - https://www.linkedin.com/company/hireteamup/
