• Episode #2: CrossCountry Mortgage: Providing a Wide Range of Loan Options: A Spotlight on CrossCountry Mortgage's Services and Customer Satisfaction

  • Apr 11 2023
  • Length: 4 mins
  • Podcast

Episode #2: CrossCountry Mortgage: Providing a Wide Range of Loan Options: A Spotlight on CrossCountry Mortgage's Services and Customer Satisfaction

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  • Summary

  • In this episode of the Commerce Digest Business Spotlight Podcast, host Ashley Paretto shines a spotlight on CrossCountry Mortgage, a full-service mortgage lender headquartered in Brecksville, Ohio. Despite receiving a lower customer satisfaction score in J.D. Power's 2022 U.S. Mortgage Origination Satisfaction Study than the industry average, CrossCountry Mortgage has received high customer marks on review websites such as Zillow. Paretto explores the variety of loan types that CrossCountry Mortgage offers, including government-backed VA, FHA, and USDA loans, streamlined refinance options, and jumbo loans. The lender also provides a home equity line of credit, allowing homeowners to access existing home equity without refinancing or selling their homes. Join Paretto as she dives deeper into CrossCountry Mortgage's services and customer satisfaction in this episode. As the real estate market continues to boom, securing a mortgage with a reputable lender has never been more crucial. That's why in this episode, Ashley Paretto delves into the services and customer satisfaction of CrossCountry Mortgage, a leading full-service mortgage lender. Despite receiving a slightly lower customer satisfaction score in J.D. Power's study, CrossCountry Mortgage's commitment to providing various loan options has earned them high praise from thousands of satisfied customers on Zillow. From government-backed VA, FHA, and USDA loans to streamline refinance options and even jumbo loans and reverse mortgages, CrossCountry Mortgage has a loan type for every borrower's unique needs. But not just the variety of loan options that sets CrossCountry Mortgage apart. Their home equity line of credit (HELOC) allows homeowners to tap into their home equity without refinancing or selling their homes. This unique offering allows homeowners to access funds for various expenses, from home renovations to debt consolidation, providing flexibility and financial freedom. Join Ashley Paretto as she takes a closer look at CrossCountry Mortgage's services and customer satisfaction in this episode of the Commerce Digest Business Spotlight Podcast. Whether you're in the market for a mortgage or simply interested in the inner workings of the lending industry, this episode is a must-listen.
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