• Episode #8: IM HVAC Growth Podcast with Adam Gracie President of Therm-All Mechanical & Electrical Group

  • Feb 21 2021
  • Length: 37 mins
  • Podcast

Episode #8: IM HVAC Growth Podcast with Adam Gracie President of Therm-All Mechanical & Electrical Group

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  • Summary

  • In this episode, Rob and Adam dive deep on how to  hire the right team in order to help you build customer service and how to know when to step away from doing the day-to-day work as a business owner so you can work on growing the business!

    • Building trust with your customers 
    • Helping your HVAC techs build empathy and trust
    • How to hire the right people
    • Building loyalty with your team
    • How to step back from being in the business and driving the truck to working on the business as an owner 
    • And much more!
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