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Introduction:

• Host Introduction: Jarvis opens the episode by welcoming the audience and introducing today's guest, Mr. Lloyd Sirmons, the Executive Director of the Georgia Rural Health Association.
• Guest Introduction: Lloyd shares a bit about his background, his dual roles as Executive Director of both the Georgia Rural Health Association and the Southeastern Telehealth Resource Center.

Key Points Covered:

1. Lloyd's Background and Journey:
   • Lloyd’s educational background in computer science and his transition to healthcare.
   • His unique experience in both telehealth and rural health over a 14-year period.
   • The valuable lessons learned from managing telehealth grants and working across state lines.
2. Importance of Rural Health:
   • The significance of rural health care and its reach across the majority of the U.S.
   • Jarvis and Lloyd discuss how rural health centers are essential for community well-being.
3. Challenges in Rural Healthcare:
   • Financial hurdles for small rural hospitals.
   • The difficult decisions faced by rural hospitals, such as maintaining or closing OB programs.
   • The critical need for creative funding solutions and the importance of programs like remote patient monitoring.
4. The Role of Telehealth:
   • How telehealth is revolutionizing access to care for rural populations.
   • Success stories such as telestroke programs that facilitate timely and critical care in rural settings.
   • Integration of telehealth in treating and preventing conditions exacerbated by limited access.
5. Community Infrastructure:
   • The essential role of infrastructure, including broadband access, in supporting rural healthcare and attracting new residents.
   • The balance between towns needing to build infrastructure and healthcare systems adapting to provide quality care.
6. Definition of Healthcare Excellence:
   • Lloyd defines healthcare excellence as having access to high-quality care regardless of location.
   • The impact of accessible healthcare on patients, their families, and the broader community.
7. Attracting Talent to Rural Areas:
   • Discussion on strategies to attract young, innovative healthcare professionals to rural areas.
   • The role of loan repayment programs and other incentives in drawing talent to underserved regions.

Closing Remarks:

• A reminder to listeners about the importance of supporting rural healthcare initiatives and innovations.

Additional Resources:

• Georgia Rural Health Association: Website
• Southeastern Telehealth Resource Center: Website

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

Additional Resources:

• Order the book "Mastering Healthcare Excellence"

Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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Welcome to another enlightening episode of Excellence in Healthcare with your host, Jarvis T. Gray. This week, we sit down with Scott Steiner, the esteemed CEO and President of Phoebe Putney Health System, as he unveils his compelling journey from for-profit healthcare in bustling cities to leading a nearly billion-dollar, community-focused organization in rural southwest Georgia.

In this episode, Scott shares invaluable leadership insights drawn from his extensive career, highlighting the wisdom gained through experiences, setbacks, and the pivotal moments that shaped his approach to patient and community care. If you’re a young professional aspiring to lead in the healthcare sector, this discussion is a goldmine of advice on patience, resilience, and authentic service.

Discover the core tenets of healthcare excellence as Scott delves into the importance of patient safety, healing, and kindness. He passionately compares the significance of kindness in healthcare to the superior customer service experiences at Chick-fil-A, showcasing the often-overlooked impact of compassionate care on patients' lives.

Listen as Scott reveals the innovative strategies employed by Phoebe Putney Health System to tackle workforce shortages and educational challenges, including a groundbreaking $45 million investment in the "Living and Learning Community" in partnership with Albany Technical College. This ambitious initiative aims to transform South Georgia’s healthcare landscape by tripling the number of nursing graduates.

Key Takeaways:

• Leadership philosopher Scott Steiner’s trajectory and lessons learned
• The vital components of patient safety, healing, and kindness in achieving healthcare excellence
• Practical advice on resilience and making tough decisions in leadership roles
• Innovative educational partnerships addressing workforce shortages in rural healthcare
• Emphasis on community involvement and authenticity in healthcare leadership

Whether you're a seasoned executive or an emerging leader, this episode promises to provide profound insights and actionable advice to steer your leadership journey. Plus, hear Scott’s open invitation to connect on LinkedIn, offering a bridge to broader support and mentorship in the healthcare field.

Don’t miss this thought-provoking conversation! Tune in to Excellence in Healthcare and be inspired to elevate your leadership impact.

Listen now and continue your pursuit of excellence in healthcare.

Be sure to subscribe, rate, and review our podcast to stay updated on future episodes packed with expert advice and inspiring stories from the forefront of healthcare leadership.

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

Additional Resources:

• Order the book "Mastering Healthcare Excellence"

Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

Send us a text

Attention, healthcare leaders and executives! Are you ready to revolutionize your organization's approach to innovation and operational efficiency? Join us on this cutting-edge episode of the Excellence in Healthcare podcast as host Jarvis T. Gray delves into the heart of Future Forward healthcare practices.

In this invigorating installment, Jarvis picks up from last week’s dive into his acclaimed book, Mastering Healthcare Excellence, to explore two pivotal tools designed to drive constant innovation: the Innovation Process Discussion and the Innovation Catalyst Board. Discover how these tools can dismantle silos, promote creativity, and empower every team member to spearhead groundbreaking ideas in patient care and operational efficiency.

🔍 Topics Covered:

• Innovation Process Discussion:
• Learn how to create a structured, judgment-free space for brainstorming and problem-solving, ensuring every voice is heard and every idea is actionable.
• Innovation Catalyst Board:
• Understand how to visually track progress and maintain momentum, turning innovative concepts into tangible solutions.

📊 Case Study Highlight: Uncover the inspiring transformation of a North Florida Rural Hospital, which leveraged these tools to overcome resource limitations, boost staff morale, and pioneer telemedicine and mobile app solutions.

⭐ Special Segments:

• Additional innovative strategies that complement these tools, such as establishing Innovation Labs, partnering with academic institutions, and hosting hackathons.
• Empowering your team with frontline innovation and continuous learning through modern technology.

This episode is packed with actionable insights and proven strategies that will set your healthcare organization apart from the competition. Whether you’re looking to enhance patient care or streamline your operations, Jarvis T. Gray provides the roadmap to achieving healthcare excellence through relentless innovation.

📚 Get Your Hands On: Inspired to go deeper? Pick up Jarvis’s book, Mastering Healthcare Excellence, now available in print and audiobook formats for more comprehensive guidance.

🔊 Call to Action: Don’t miss out! Subscribe, rate, and comment on our podcast, and share this episode with your network to keep the momentum going. Tune in and let’s continue pushing the boundaries of what's possible in healthcare together!

🚀 Stay innovative. Stay inspired. Excellence is more than a goal—it’s a continuous journey.

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

Additional Resources:

• Order the book "Mastering Healthcare Excellence"

Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.