Episodes

  • 5 Secrets to Creating Compelling Law Firm Videos With Italo Robinson

    5 Secrets to Creating Compelling Law Firm Videos With Italo Robinson
    Mar 28 2025
    Welcome to episode 272 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Italo Robinson, Content Producer with Repeak Media. Italo is a dynamic social media manager based in Hawaii, specializing in creating engaging video content for personal injury law firms with AI & Stock footage to avoid long production timelines. What you’ll learn about in this episode: 1. The Importance of Purpose in Social Media Content:
    • It is essential to define the purpose of social media content, whether it is for brand awareness, providing value to followers, or generating leads.
    • Creating content that offers value to the audience before promoting the law firm can help establish credibility and keep followers engaged.
    2. Utilizing Captions for Accessibility & AI Content Creation:
    • Including captions in videos is crucial to cater to viewers who watch content with the sound off, ensuring the message is effectively communicated.
    • AI tools can streamline the content creation process, saving time for lawyers who are busy handling cases while maintaining a consistent social media presence.
    3. Time Commitment & Authenticity in Content Creation:
    • Lawyers only need to provide guidance on the type of cases they are interested in targeting, allowing the content creators to produce relevant videos accordingly.
    • Authentic and genuine content, even if shot with simple tools like an iPhone, can often perform better than highly polished, high-budget content on social media.
    4. Avatars in Content Creation & Client Referral Strategies:
    • Avatars could be used in the future to explain legal processes or advice, offering a new dimension to how legal information is shared.
    • Leveraging social media to stay top of mind with clients and provide ongoing value can lead to increased referrals and client retention.
    5. Specific Content Themes & Embracing the Ephemeral Nature of Social Media
    • Tailoring content around specific themes, such as motor vehicle accidents or motorcycle accidents, can help effectively target a particular audience.
    • Recognizing that social media content is ephemeral can encourage a mindset of consistently sharing content without overthinking its permanence.
    Resources: Facebook: https://www.facebook.com/italohimself
    LinkedIn: https://www.linkedin.com/in/italo-robinson/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    19 mins
  • SEO Secrets & Effective Intake for Law Firms With Rafi Arbel

    SEO Secrets & Effective Intake for Law Firms With Rafi Arbel
    Mar 21 2025
    Welcome to Episode 271 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Rafi Arbel, the founder of Market JD, to dive into the world of SEO strategies for law firms. Since 2000, Rafi Arbel has been helping hundreds of attorneys expand their visibility and build their practices. Working for the largest provider of online marketing and legal research, Rafi built a reputation as a leader in law-firm marketing, strategy and operations. As lawyers began to face increasing competition for clients, Rafi started Market JD to offer consumer law firms a new online marketing alternative, one that provides a greater return on investment, more flexibility, and personalized service. A former litigator who ran his own practice, Mr. Arbel uses his first-hand knowledge of the legal industry to help lawyers grow their client base, increase margins and improve their quality of life. In addition to his broad and diverse legal consulting experience, Rafi earned his MBA, with honors, from the University of Chicago Booth School of Business. He was inducted into the national business honors society, Beta Gamma Sigma, in 2009. If your firm is looking to meaningfully increase revenue and the size of your client base, give Rafi a call at 312.970.9353 or visit www.marketjd.com for more information.

    What you’ll learn about in this episode: 1. The Long-Term Approach - Rafi emphasizes the importance of a long-term commitment to SEO strategies for law firms. - Avoid chasing trends and focus on strategic, sustainable approaches. 2. Location Targeting - Learn how law firms in competitive cities can optimize their location by targeting less saturated markets. - Enhance visibility and reach by strategically positioning your firm. 3. Measuring Success - Rafi stresses the significance of measuring campaign success annually. - Understand the importance of tracking key metrics to evaluate SEO effectiveness. 4. Patience and Provider Selection - Maintain patience in the SEO process to avoid hasty decisions about switching providers. - Choose a provider carefully and give strategies time to yield results. 5. Dedicated Intake Personnel - Explore the positive impact of investing in dedicated intake personnel for managing leads and increasing ROI. - Understand the crucial role of effective intake processes in client acquisition.

    Resources: https://marketjd.com/portfolio/
    Facebook: https://www.facebook.com/MarketJd/
    Twitter/X: https://x.com/marketjd
    LinkedIn: https://www.linkedin.com/in/rafiarbel/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    26 mins
  • Navigating Global Talent: Revolutionize Your Staffing Strategy With Raquel Gomes

    Navigating Global Talent: Revolutionize Your Staffing Strategy With Raquel Gomes
    Mar 14 2025
    Welcome to episode 270 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Raquel Gomes, founder and CEO of Stafi, a virtual staffing company revolutionizing law firm operations. As a psychologist and seasoned professional with a background in corporate America and technology, Raquel brings a unique perspective to leadership and business growth. She understands the emotional and professional toll of trying to do it all and has dedicated her career to creating solutions that empower others to thrive. Stafi was born from Raquel’s personal journey—balancing a demanding career with the responsibilities of motherhood and the desire to lead a fulfilling life. Recognizing a gap in the legal industry, she set out to build a company that would give busy professionals access to the support they need to scale their businesses without sacrificing their well-being. Under Raquel’s leadership, Stafi has grown to support hundreds of law firms, connecting them with highly skilled virtual assistants and providing tools and training for long-term success. Her mission is deeply rooted in the belief that no one should have to choose between building a thriving business and living a meaningful life. Through Stafi, Raquel is redefining legal staffing and inspiring law firm owners to lead with confidence, clarity, and heart. What you’ll learn about in this episode: 1. Staffy's Methodology for Offshore Staffing:
    - Integrates virtual assistants (VAs) through coaching, training, and management.
    - Addresses challenges in finding and managing virtual talent, reducing owner burnout and costs.

    2. Thorough Vetting Process:
    - Includes background checks and psychological assessments for well-suited virtual assistants.
    - Maintains client confidentiality and operational efficiency.

    3. Empowerment of Women in Latin America:
    - Provides meaningful job opportunities, positively impacting women in the region.
    - Demonstrates a commitment to social impact and gender equality.

    4. Tailored Call Service for Law Firms:
    - Enhances client communication and call handling for law firms.
    - Utilizes expertise in sales and telecommunications to improve service quality.

    5. Focus on Supporting Law Firms:
    - Coaches work with VAs, and business coaches assist law firms in integrating virtual assistants.
    - Addresses mental health support and prioritizes helping female law firm owners manage work-life balance. Resources: www.stafi.cc
    Facebook: https://www.facebook.com/GetStafi
    LinkedIn: https://www.linkedin.com/in/raquel-gomesstafi/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    27 mins
  • Maximizing Teamwork for Accelerated Growth With Bert Parnall

    Maximizing Teamwork for Accelerated Growth With Bert Parnall
    Mar 7 2025
    Welcome to episode 269 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Bert Parnall, Owner & Attorney at Parnall Law. Bert grew up mostly in Albuquerque, New Mexico, but also spent several years in Africa as a youth. While pursuing a major in history and French at Rice University, he spent a year studying at La Sorbonne in Paris and six months in Laos. After receiving his undergraduate degree from Rice in 1993, Bert attended the University of Mexico School of Law (J.D., 1997). Bert spent four years as a prosecutor in the most violent county in New Mexico, convicting murderers and rapists through trial by jury. In 2005, Bert began his personal injury practice to help victims of negligence and crime. He now leads a law firm of 15 lawyers and 105 team members, helping thousands of victims recover damages for serious injuries. Bert proposed to Marta Strzyzewski (Miss New Mexico 2001) two weeks after they met. Luckily, she accepted, and they made their home in Albuquerque, together with their four children. Bert is involved with the following community organizations: Rotary Club of Albuquerque (past president), Mothers Against Drunk Driving (board member), New Mexico Trial Lawyers (board member), and the National Crime Victim Bar Association. He and his law firm also sponsor trips for children through Make-A-Wish. After competing in judo for 15 years, Bert now enjoys teaching his kids judo, as well as taking them on hikes, camping, and other trips. What you’ll learn about in this episode: 1. Importance of Teamwork: - Focus on hiring the best people - Emphasize values like teamwork, talent, truth, and tenacity 2. Growth through Learning and Development: - Encourage continuous learning from failures and mistakes - Promote a culture of listening, learning, and sharing ideas 3. Mastermind Groups for Growth: - Leverage mastermind groups for idea sharing and collaboration - Invest in personal and professional development through mentorship 4. Strategic Decision-Making: - Prioritize working on the business rather than in it - Make strategic decisions to drive growth and success 5. Hiring for Success: - Evaluate candidates based on qualities like being humble, hungry, and smart - Seek individuals with a story of challenges, successes, and lessons learned Resources: FB: https://www.facebook.com/ParnallLawFirm Twitter: https://x.com/BertParnallLaw Linkedin: https://www.linkedin.com/company/parnall-law/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    30 mins
  • The Art of Effective Delegation With Micki Love

    The Art of Effective Delegation With Micki Love
    Feb 28 2025
    Welcome to episode 268 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Micki Love, President & Chief Client Strategist at cj Advertising.

    Micki has a long history of using her marketing and management skills to help firms solve operational obstacles and maximize their potential. From implementing cutting-edge intake departments to launching cj Consulting, her insight on strategy and leadership helps guide firms to exceed their own expectations. What you’ll learn about in this episode: 1. How to optimize the intake process:
    - Focusing on first-call conversions
    - Using improved terminology

    2. Ways to delegate responsibilities:
    - Crucial for efficiency
    - Allows for personal and professional growth

    3. Reasons to engage in mastermind groups:
    - Provides valuable insights and support
    - Aids in personal and professional development

    4. Discover how to network at events and conferences:
    - Allows for deeper discussions and learning from others' experiences
    - Can drive success in various fields

    5. Learn about referral marketing:
    - Vital for business growth
    - Educating teams on asking for referrals and maintaining consistent marketing strategies Resources: Facebook: https://www.facebook.com/cjAdvertising/

    LinkedIn: https://www.linkedin.com/company/cj-advertising/posts/?feedView=all Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    26 mins
  • The Future of Legal Tech: Leveraging AI for Law Firm Growth With Jake Soffer

    The Future of Legal Tech: Leveraging AI for Law Firm Growth With Jake Soffer
    Feb 21 2025
    Welcome to episode 267 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Jake Soffer, Founder and CEO of FirmPilot. Known for founding FirmPilot, the first AI Marketing Platform for Law Firms that intelligently suggests marketing tactics &generates high-quality content 10x faster to get more cases on auto-pilot. With a background in natural language processing and machine learning, Soffer leveraged his expertise to address the marketing challenges law firms face, inspired by his brother's work in personal injury law in Miami. He and his team developed advanced models based on large language models to offer legal professionals domain expertise and competitive intelligence. FirmPilot's innovative approach attracted investment from the Legal Tech Fund and previous investors, culminating in a successful Series A funding round. Thomson Reuters’ investment further bolstered the company's growth, granting access to extensive data for enhanced system development. What you’ll learn about in this episode: 1. The Importance of Data Accessibility & Understanding Data:
    - Ensure access to critical data sources like Google Analytics, Google search console, and Google Ads for informed decision-making.
    - Ask questions about data metrics and seek explanations to understand the implications for your marketing strategies.

    2. Why to Request Guidance with Marketing Challenges:
    - Lawyers may lack marketing expertise and struggle with knowing the right questions to ask when evaluating marketing strategies.
    - Request for a cheat sheet outlining essential questions to ask about data and marketing strategies for better decision-making.

    3. Learn About Firm Pilot:
    - Firm Pilot was developed by leveraging AI technology for competitive intelligence and domain expertise, focusing on creating Google-respected content tailored to legal niches.
    - Firm Pilot's implementation led to significant growth for a PI law firm in a hyper-competitive space, overcoming challenges faced with previous marketing agencies.

    4. Role of AI in Workflows & Content Creation:
    - AI tools like Firm Pilot utilize AI models for generating rich, high-quality content that aligns with Google's standards and enhances online visibility.
    - Firm Pilot's AI workflows act as filters to refine content creation, ensuring top-quality output that can effectively compete in a crowded market.

    5. Ways for Continuous Growth and Development:
    - Firm Pilot's success led to securing funding rounds, including investments from Thomson Reuters, enabling further data enrichment and system training.
    - As a Google AI research partner, Firm Pilot focuses on creating high-quality content that caters to Google's standards, emphasizing content value over production methods. Resources:
     Website: https://firmpilot.com/ LinkedIn: https://www.linkedin.com/in/jake-soffer-00797a62/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    22 mins
  • 5 Ways to Differentiate Your Legal Practice Effectively with Karl Truman

    5 Ways to Differentiate Your Legal Practice Effectively with Karl Truman
    Feb 14 2025
    Welcome to episode 266 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Karl Truman, a seasoned attorney with over 25 years of experience advocating for clients in Kentucky and Indiana. A proud veteran of the United States Army, Karl served 28 years, retiring as a Lieutenant Colonel. His military service instilled in him a strong sense of discipline, leadership, and a commitment to serving those in need. After transitioning to law, Karl founded Karl Truman Law Office, where he has built a reputation for his client-first approach and unwavering dedication to justice. Karl specializes in personal injury cases, including car and motorcycle accidents, and workers' compensation claims. His experience and passion for helping people who have experienced life-altering events set him apart in the legal community. Known for his personalized, hands-on approach, Karl treats each case with the care and attention it deserves. Outside the courtroom, Karl is an active member of his community, supporting local charities, veterans’ causes, and various civic organizations. He believes in the importance of giving back and fostering strong relationships both professionally and personally. When he's not working, Karl enjoys spending time with his family, traveling, and reading. What you’ll learn about in this episode: 1. Importance of Preparation and Active Participation in Legal Organizations: - How to repare thoroughly for depositions and trials with written questions and exhibits. - Join state trial lawyers organizations and legal groups for networking and learning from others' experiences. 2. Work Ethics and Business Building: - Emphasize the need for hard work and dedication in building a successful law practice. - Acknowledge that owning a business requires a significant time commitment and may not align with traditional work-life balance expectations. 3. Leveraging Unique Marketing Strategies and Finding Your Niche: - Highlight the value of creating a unique selling proposition like a memorable phone number to set yourself apart in a competitive market. - Identify and capitalize on personal passions or experiences to differentiate yourself in the legal field. 4. Networking and Building Connections: - Stress the importance of networking within legal organizations and young lawyer groups for professional growth and expanding your reach. - Encourage ongoing education to stay updated and enhance your skills as a lawyer. 5. Embracing Hard Work and Preparation: - Emphasize the necessity of hard work and thorough preparation to achieve success in litigation and business management. - Recognize that owning a business requires sacrifices in terms of time and effort but can lead to significant rewards in the long run. Resources: Website: https://trumanlaw.com/attorneys/attorney-karl-truman/ Facebook: https://bit.ly/3EmsfWB Twitter Handle: https://x.com/karltrumanlaw?s=11&t=8f1ZX-jcMuEQxpz40wLYKA LinkedIn Profile: https://www.linkedin.com/company/karl-truman-law-office/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    26 mins
  • Why Cash Flow Matters More Than Revenue in Law Firms With Greg Crabtree

    Why Cash Flow Matters More Than Revenue in Law Firms With Greg Crabtree
    Feb 7 2025
    Welcome to episode 265 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Greg Crabtree, a speaker, author, entrepreneur, and financial expert who helps entrepreneurs build thriving businesses.

    Greg founded Crabtree, Rowe, and Berger, which was named to the INC 5000 list in 2019. Following this achievement, the firm merged with Carr, Riggs & Ingram CPA’s and Advisors, a top 20 U.S. accounting firm, where Greg now leads the Simple Numbers Consulting unit.

    Why Timely Billing Optimizes Cash Flow
    • Implementing prompt billing practices reduces administrative costs and speeds up revenue cycles.
    • Setting aside profits for taxes and working capital ensures financial stability and motivates partners.

    How Market Wages Impact Business Productivity
    • Paying employees a market wage fosters financial transparency and reflects a business’s true profitability.
    • Efficiently assigning high-value tasks to skilled staff maximizes productivity and profitability ratios.
    Why Mid-Tier Restaurants Struggle with Labor Costs
    • Rising wages and a shrinking labor market strain the operational budgets of mid-tier establishments.
    • Adjusting menu pricing and implementing efficient staffing strategies can mitigate profitability issues.
    How Inflation Reshapes Market Competition
    • Inflation increases operational costs, leading businesses to adapt pricing and wage strategies.
    • Shrinking labor pools forces companies to focus on automation or international labor solutions.
    Why Personal Injury Law Thrives in Recessionary Periods
    • Economic downturns increase litigious behavior, driving steady demand for personal injury services.
    • Efficient case turnover and strategic marketing bolster profitability in challenging markets.
    Resources: https://www.linkedin.com/company/simplenumberscri https://gregcrabtree.net/
    Greg Crabtree - Huntsville, Alabama, United States | Professional Profile | LinkedIn Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
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    45 mins