Home Service Business Success

By: Kenny Chapman Chris Crew
  • Summary

  • Supercharge your journey to success in the home services industry with insights and actionable content that will transform your business.
    Copyright Blue Collar Success Group
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Episodes
  • Exhaustion: Calming the Chaos
    Jan 15 2025

    Kenny Chapman and Chris Crew talk about how leaders can get rid of exhaustion and calm the chaos in their service business.

    From mental aspects and key questions like “Am I serving my business or is my business serving me?” to the difference between boundaries and barriers, and common mistakes leaders make – you’ll get a crash course on preventing inefficiency caused by mental fatigue.

    • This episode addresses a topic that’s very much present in the home service business industry: calming the chaos and dealing with exhaustion.
    • Chris opens up about dealing with different types of exhaustion – and how they differ from one another.
    • Following a pace that drives you to mentally feel exhausted ends up crippling you physically.
    • Kenny believes that, in society, there’s a collective agreement that burnout is not only acceptable, but it’s kind of expected.
    • Chris explains how his why – the reason why he got into the industry in the first place – has allowed the chaos not to get out of hand.
    • Remember: the business isn’t going to create boundaries for you, it’s going to be you who needs to set them!
    • Kenny touches upon one of the laws for blue collar success: essential self-care.
    • A key question you should ask yourself is “Am I serving my business or is my business serving me?”
    • Kenny shares his thoughts on his current situation, while Chris stresses that, oftentimes, it’s not the business itself but who’s in the business that drains you.
    • “Magnified Agitation” is one of the first signs of a condition that could lead to burnout.
    • “Your emotional quotient (EQ) or emotional intelligence allows you to be emotionally regulated (ER),” says Chris.
    • Chris and Kenny discuss “the grind” and the impact it may end up having on you.
    • Having unclear boundaries is one of the “sins” managers who operate in chaos are guilty of.
    • If you’re a leader who’s focused on being selfless, you’re making a big mistake...you should be “self-full” instead.
    • Kenny goes over the difference between boundaries and barriers – and why it’s important to have clarity on this distinction.
    • Chris shares a powerful delegation tip that will help you become a better leader, while Kenny talks about why many leaders who are “firefighters” tend to be “arsonists” too.
    • Never forget that success is sustainable only when you’re calm and you’re focused on keeping yourself in control.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/10

    The Blue Collar Success Group

    Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman

    University of Notre Dame

    50 Cent

    Joe Rogan

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    37 mins
  • Cashflow: Make it Rain with Cash
    Jan 8 2025

    What’s needed to actually “make it rain” in your business? Positive cash flow and the right mindset are key, if you want your home service business to grow.

    But what goes into creating the right conditions to make it happen?

    Kenny Chapman and Chris Crew dive into the mental and emotional sides of cash flow – including a key lesson that will help you overcome challenges, the power of your Unique Ability, and why you shouldn’t overextend yourself.

    • This episode of the Home Service Business Success Show addresses positive cash flow – making it rain with cash.
    • Co-hosts Kenny Chapman and Chris Crew talk about what you may or may not hear when things go well in your business…and when they don’t.
    • Kenny touches upon the mental and the emotional side of money and cash flow.
    • Chris shares his great-grandfather’s message about facing challenges in life (and business).
    • Whenever you earn money, it’s up to you to decide whether you want to pocket it to pursue something in your personal life or inject it back into your business to grow it.
    • Kenny opens up about a mistake he made with his team years ago, while Chris explains why business doesn’t have to suck.
    • An important lesson Chris learned from Dan Sullivan: “When other people make things look easy, it’s because they’re in their Unique Ability.
    • Something key for you to remember: some seasons you’ll be in a “season of suck” but you’ll get back to making it rain!
    • Chris and Kenny discuss the role of cash as a tool, the danger of predatory loans, and the starting point needed to “make it rain.”
    • Kenny brings cash flow confidence into the conversation – and why you should be looking at your model as something that’s always moving, always evolving.
    • Overextending yourself can be risky, Chris explains why.
    • As Kenny puts it: “Process allows Unique Ability.”
    • Focus is key. “What you focus on grows, what you ignore dies,” says Chris.
    • There’s a common question home service business owners are confronted with – picking a specific answer to it can lead to you blocking future cash flow generation.
    • Many home service business owners make the mistake of forgetting that profit doesn’t equal cash.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/9

    The Blue Collar Success Group

    HSBS episode 8 - HomeServiceBusinessSuccessShow.com/8

    Dan Sullivan

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    38 mins
  • Cashflow: Why Cash is NOT King
    Jan 1 2025

    How many times have you heard the saying “cash is king?"

    But what if someone told you that that’s just a myth ready to be debunked?

    In this episode, Kenny Chapman and Chris Crew tackle the myths surrounding cash flow and discuss cash confidence, creating a 90-day cash buffer, having an abundance mindset, and explain why “cash is NOT king.”

    Tune in to learn how to keep your business thriving no matter the economic climate.

    • In today’s episode co-hosts Kenny Chapman and Chris Crew talk about cash flow and why cash ISN’T king.
    • Kenny touches upon the shift that’s currently taking place in the blue collar trade.
    • Chris shares what “cash is king” meant to him in the 1990s – and explains why POSITIVE cash flow is king.
    • Kenny brings up the concept of cash confidence, the confidence in your ability to generate the cash that you need.
    • Chris doesn’t believe that knowledge is power…it needs to be turned into action.
    • Remember: truth is knowledge but wisdom is the application of knowledge.
    • If you’re saying “my business is debt-free!”, there’s something you’re forgetting.
    • Kenny opens up about what a friend from the financial planning space told him about being afraid to “party with his cash.”
    • Not being able to manage cash is something Chris sees as a cause of many blue collar businesses going belly up.
    • Following Chris’ 90-day cash “buffer” is an advice that saved one of the Blue Collar Success Group’s clients from having his business being forced to close its doors.
    • Are you looking for a way to take cash and let it still be working for you without it being tied up? Look at money markets!
    • Chris invites you to avoid having such a scarcity mindset that you end up sitting on cash all the time.
    • Unlocking an abundance mindset will become a game-changing move for every home service business owner.
    • Kenny takes back the curtain on what the “best operator” he had ever met told him.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/8

    The Blue Collar Success Group

    Frank Blau

    HSBS episode 7 - HomeServiceBusinessSuccessShow.com/7

    Square

    Venmo

    Atlanta Falcons

    New England Patriots

    Happy Money: The Japanese Art of Making Peace With Your Money by Ken Honda

    Dave Ramsey

    Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman

    Home Depot

    Robert Kiyosaki

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    31 mins

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