• Exit Interviews
    Mar 14 2025

    Delve into the topic of exit interviews with Kate Waterfall Hill in this episode of 'How to Lead'. Kate explores the pitfalls of poorly conducted exit interviews and shows how they can be transformed into a powerful tool for organisational improvement. Tune in for practical tips to better manage employee retention and foster a culture of continuous improvement.

    Episode Highlights

    00:00 Introduction to Exit Interviews

    00:36 Linda the Bad Manager: A Case Study

    01:32 Understanding Exit Interviews

    01:54 Why Exit Interviews Often Fail

    03:42 Practical Solutions for Effective Feedback

    05:46 The Importance of Continuous Improvement

    07:00 Key Takeaways and Final Thoughts

    09:15 Conclusion and Next Steps

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    10 mins
  • Managing Conflict
    Mar 7 2025

    In this episode of 'How to Lead,' Kate Waterfall Hill explores why conflict feels so challenging and how we can reframe it into something that's actually useful. She provides practical advice on reframing conflict positively, resolving disputes effectively, and creating an environment where different perspectives can thrive.

    Episode Highlights

    00:00 Introduction to Conflict Management

    00:39 Linda the Bad Manager: A Case Study

    02:10 Understanding Conflict: Definitions and Perspectives

    04:28 Why Conflict Feels Challenging

    08:10 Practical Tools for Conflict Resolution

    13:11 Preventing Conflict Through Proactive Leadership

    14:09 Key Takeaways and Conclusion

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    17 mins
  • Succession Planning
    Feb 28 2025

    In this episode of How to Lead, Kate Waterfall Hill discusses the intricacies of succession planning and internal promotions versus external hires. Hearing first from Linda's boss William, on how not to do it, before Kate provides practical advice emphasising the importance of knowledge mapping, risk assessment, and development planning.

    Episode Highlights

    00:00 Introduction to Leadership and Succession Planning

    00:44 Linda the Bad Manager: A Case Study

    01:25 Internal Promotions vs External Hiring

    02:28 Succession Planning: Preparing for the Inevitable

    03:39 Internal Promotions: Benefits and Pitfalls

    05:41 External Recruitment: Fresh Perspectives and Challenges

    06:51 Practical Tips for Effective Succession Planning

    07:52 Key Takeaways and Final Thoughts

    08:49 Conclusion and Further Resources

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    10 mins
  • Confidence in Leadership
    Feb 21 2025

    Today's episode of 'How to Lead,' with Kate Waterfall Hill delves into the murky waters of leadership confidence  and what keeps many new leaders awake at night, that nagging feeling that you're not quite ready for the big chair. With practical advice to accelerate confidence and actionable strategies that go beyond just wait and see.

    Episode Highlights

    00:00 Introduction to Leadership Confidence

    00:35 Linda the Bad Manager: Confidence vs. Competence

    01:28 The Leadership Confidence Dilemma

    02:06 Practical Advice for Building Confidence

    04:00 Understanding Imposter Syndrome

    04:55 Reframing Confidence and Self-Doubt

    06:28 Practical Strategies for Confidence Building

    10:31 Daily Practices for Leadership Confidence

    12:40 Final Thoughts and Encouragement

    13:34 Conclusion and Next Steps

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    15 mins
  • Coaching for Peak Performance
    Feb 14 2025

    In this episode of How to Lead, host Kate Waterfall Hill explores the concept of coaching for peak performance.  Being a great leader isn't about being the fountain of all the solutions. It's about creating an environment where your team can find their own answers. Today Kate is going to show you how to do exactly that through coaching leadership.

    Episode Highlights:

    00:00 Introduction to Peak Performance Coaching

    00:50 Meet Linda the Bad Manager

    01:48 The Power of Coaching Leadership

    04:16 Practical Coaching Techniques

    04:37 The PAUSE Technique

    05:10 Real-Life Coaching Examples

    06:19 The Value of External Coaching

    10:00 Conclusion and Final Thoughts

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    11 mins
  • Team goals without the corporate buzzwords
    Feb 7 2025

     It's very tempting to try to rally the troops with some corporate buzzwords, but today Kate talks about what actually works instead.  Hear about how genuine team engagement isn't built on corporate jargon or arbitrary targets but something far more fundamental. A shared sense of purpose and achievement.

    Episode Highlights

    00:00 Introduction: Leading with Empathy and Authority

    00:43 Linda the Bad Manager: A Satirical Take

    02:03 The Pitfalls of Corporate Jargon

    02:46 Real-World Examples of Purpose-Driven Goals

    04:07 Practical Tools for Leaders

    06:37 Transforming Financial Targets into Meaningful Goals

    09:39 Final Thoughts and Recap

    10:23 Closing Remarks and Resources

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    11 mins
  • Delegation
    Jan 31 2025

    Delegation is a tool for team growth and personal leadership development if done correctly. This week Kate introduces the 'Delegation Checklist', exploring how to set clear expectations, enable understanding, and establish support systems, with real-world examples highlighting the benefits of effective delegation.

    Episode Highlights:

    00:00 Introduction to Delegation

    00:36 Linda the Bad Manager: A Case Study

    01:36 The Delegation Dilemma

    01:53 Types of Managers and Delegation

    02:38 The Delegation Checklist

    03:33 Setting Clear Expectations

    03:47 Enabling Understanding and Support

    04:47 Real-Life Examples of Good Delegation

    05:21 Practical Next Steps and Pitfalls to Avoid

    06:18 Summary and Final Thoughts

    07:05 Conclusion and Call to Action

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    8 mins
  • Too busy boss syndrome
    Jan 24 2025

    Do you have experience of the 'Too Busy Boss Syndrome'? In today's episode of How to Lead, Kate discusses the attributes of a 'Too Busy Boss' and the detrimental effects a busy leader can have on team dynamics and productivity. She offers practical approaches for CEOs and leaders, and advice for those dealing with a too busy boss, with strategies to maximise limited interactions effectively.

    Episode Highlights

    00:00 Introduction to Too Busy Boss Syndrome

    00:35 Meet Linda the Bad Manager

    01:13 The Paradox of Leadership

    02:47 Practical Approaches to Better Leadership

    04:14 Tips for Dealing with a Too Busy Boss

    05:22 Final Thoughts and Summary

    06:34 Closing Remarks and Call to Action

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    7 mins