• How to reply to bad reviews for your salon😡| Marketing 100 | Ep. 49

  • Mar 11 2025
  • Length: 14 mins
  • Podcast

How to reply to bad reviews for your salon😡| Marketing 100 | Ep. 49

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  • Summary

  • Marketing 100 Ep. 49 - Kayle Yanez and John Hallberg explain the concept of service recovery, its origins, and why it's one of the best marketing hacks of the 2020s. Turn bad reviews into new clients for free, because no press is bad press as long as you control the conversation.

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