Episodes

  • 12 Months of Justice: The HMCTS 2024 Review
    Dec 20 2024

    Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions.

    From new systems and campaigns to the opening of additional courtrooms and significant events, we cover the progress and transformation within HMCTS.

    Tune in to hear from our colleagues and special guests as we celebrate a year filled with achievements and look forward to the challenges and opportunities of 2025.

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    For full transcript of each episode, please visit - Inside HMCTS

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    15 mins
  • Global Effort: Ensuring justice for all
    Nov 28 2024

    In this episode of Inside HMCTS, we delve into the recent OECD (Organisation for Economic Co-operation and Development) Global Roundtable on Access to Justice held in Ottawa, Canada. Join us as we explore the innovative approaches and practical strategies that are improving access to justice worldwide.

    Our special guest, Luc Altmann, Head of Insight at HMCTS, discusses his presentation on measuring and improving access to justice in court services and how the UK is leading the way with a data-driven, user-centered approach that’s setting new standards globally.

    We also hear from representatives from the World Justice Project, and the OECD, who provide their perspectives on the importance of people-centered justice and the impact of international collaboration.

    Tune in to learn about the challenges and successes in making court services more inclusive and effective, and how these efforts are shaping the future of justice systems around the world.

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    For full transcript of each episode, please visit - Inside HMCTS

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    19 mins
  • Knives Down: Inside the community fight against knife crime - Part 2
    Nov 5 2024

    In the second part of our anti-knife crime podcast, we hear from some of the speakers who participated in the event, including Detective Superintendent Saj Hussain, from the Metropolitan Police, who shares insight into the role of the police in tackling knife crime.

    We have inspiring contributions from Steel Warriors, a charity group who transform confiscated knives into outdoor street gyms. You'll also hear from other special guests from Street Doctors, who teach emergency first aid to young people, Fadi Daoud, a defence solicitor, and Courts Minister Heidi Alexander who discusses the impact of knife crime on individuals and communities.

    We’ll also be re-joined by Ian Rawlins, who’ll tell us more about how the day went and his plans to expand the event in the future.

    Tune in to hear these powerful stories and learn more about the efforts being made to combat knife crime and support young people in making positive choices.

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    For full transcript of each episode, please visit - Inside HMCTS

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    25 mins
  • Knives Down: Inside the community fight against knife crime - Part 1
    Oct 29 2024

    Our latest episode of Inside HMCTS delves into an impactful anti-knife crime event held at Westminster Magistrates’ Court earlier this month.

    In the first of this two-part episode, we speak with Ian Rawlins, a Legal Adviser from London, about the inspiration behind the event and the importance of educating young people on the dangers of knife crime.

    Listeners can expect to hear about the various activities and talks that were planned for the day, and find out more about a mock knife murder trial that students would be taking part in.

    Listen now to learn more about the efforts to combat knife crime and the positive impact of community engagement.

    The second instalment will be published soon, where we'll be hearing from some of those in attendance and again from Ian on how the event went on the day.

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    For full transcript of each episode, please visit - Inside HMCTS

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    12 mins
  • Classroom to the courtroom
    Sep 20 2024

    The latest Inside HMCTS podcast offers an insightful look into the collaboration between HMCTS and the University of Reading, providing law students with valuable real-world experiences in the criminal justice system.

    Join us as we meet District Judge Sam Goozee, Senior Legal Manager Rachel Newman, and Associate Professor Liz Conaghan as they delve into the joint outreach programme that allows students to observe court proceedings, participate in mooting, and gain first-hand experience in legal roles within HMCTS.

    Listeners will also hear from students Amber Farmer and Zahra Navarro, who share their personal experiences and the impact of the programme on their career aspirations.

    This episode is a must-listen for anyone interested in the legal profession, offering a unique perspective on the opportunities available within HMCTS and the importance of practical experience in legal education.

    Tune in now to discover how we’re helping to shape the future of legal professionals and how this important work is making a significant difference in the lives of university law students.

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    For full transcript of each episode, please visit - Inside HMCTS

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    23 mins
  • Finding Resolution: Inside the Small Claims Mediation Service
    Aug 14 2024

    Discover how our Small Claims Mediation Service is helping to resolve disputes without the potential stress of having to go to court.

    In this episode, we’ll explore the benefits of mediation and hear the real-life story of David Kerry, one of our satisfied users who successfully used the service to find a resolution to his dispute with a large company.

    We’ll also hear from David Franks, one of our new mediators, as he tells us more about the purpose of his role and the support available to users.

    Listen now to find out more about the recent changes to the Small Claims Mediation Service, and how the service can help to find a quicker resolution to your disputes.

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    For full transcript of each episode, please visit - Inside HMCTS

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    12 mins
  • Accessible Justice: courts and digital services for all
    Apr 3 2024

    In our fourth episode of Inside HMCTS podcast, we focus on how we’re making our courts and tribunals more accessible for everyone and how we are supporting people to use our online services.

    When people need to come to one of our courts or tribunals, or use our online services, they may require need extra help. We’re committed to removing common barriers people may face to make sure they can access justice at an equal level.

    You'll hear from Mike Williams, Deputy Director of Service Excellence, about how court users can request adjustments when visiting one of our buildings and how the Human Voice of Justice is improving our communication.

    We also speak to the team at London’s Royal Courts of Justice, to find out about how they are overcoming accessibility challenges at the historic site and we find out what support is available for those who need a helping hand when completing digital forms.

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    For full transcript of each episode, please visit - Inside HMCTS

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    22 mins
  • Unveiling justice: Showcasing our courts at public open days
    Jan 30 2024

    In the third episode of the Inside HMCTS podcast, we discuss the benefits to those members of the public able to join us at an open day in their local court or tribunal.

    Open days offer great opportunities to give local communities the chance to take a look behind the scenes of justice being delivered in their local area. They demonstrate openness and transparency around the vital public service that we deliver at HMCTS, in an engaging and informative way. 

    We spoke to Jordana Allen-Rowlandson, a Crown Court Clerk and Molly Seymour, the Delivery Manager at Crime Lincolnshire who organised open days last year at Winchester and Lincoln Crown Courts.

    We also hear from some visitors to an open day at the Royal Courts of Justice in London in September last year, about their experiences.


    Join us as we take a look behind the scenes and reflect on some of the unexpected opportunities a visit to an open day provided some of our visitors last year.

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    For full transcript of each episode, please visit - Inside HMCTS

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    16 mins