In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine tackle the pivotal concept of trust within the business landscape. The episode opens with Jennifer posing thought-provoking questions about what trust means in a business context, referencing notable instances where trust was shattered, such as in the cases of Enron and Bernie Madoff. The conversation leads to the exploration of trust breakdowns with personal anecdotes, including challenges Jennifer faced with a cable company. Daniel highlights the introspective dimension of trust, prompting listeners to assess their trustworthiness and consider how an individual's capacity to trust is often influenced by their own actions and past experiences. Patricia adds a compelling angle by challenging the traditional notion of trust, suggesting that sometimes people's histories make their reliability predictable, whether for keeping or breaking promises.

Further in the discussion, the hosts emphasize trust's vital role in underpinning business reputations and enabling sustainable growth. They delve into strategies for preserving trust, ranging from clearly defining and adhering to promises made during sales processes to establishing robust tracking mechanisms to ensure accountability. Drawing from Stephen M.R. Covey's influential book "The Speed of Trust," they illustrate how trust operates as a critical social and economic skill, influencing rankings of global economies. The discussion transitions to the broader societal implications of eroded trust, using politicians' broken campaign promises as a parallel to explore the pervasive lack of trust in institutions. As the episode concludes, listeners are encouraged to practice self-reflection and improvement to enhance personal trustworthiness, thereby positively impacting their business endeavors. The hosts invite feedback for further exploration of trust-related topics, leaving the audience with a compelling reminder of the importance of personal integrity and reputation in both personal and professional settings.

KEYWORDS: trust, business, success, introspective, supplier, vendor, economy, culture, relationships, growth, promises, credibility, character, flexibility, reputation, untrustworthy, contractors, boundary, politicians, marketing, legacy, institutions, customers, accountability, service, honesty, soft skills, election, introspection, customer service

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Welcome back to "It's The Bottom Line That Matters," where your hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo are dedicated to guiding you toward professional and personal triumphs! In this reflective New Year's Eve episode, we cast the spotlight on effective goal-setting strategies, shaking up the old with a novel twist—championing "STUPID" goals over the traditional SMART goals. The hosts dissect the merits of frequent reviews, urging listeners to set goals on monthly or even weekly schedules to prevent slippage.

Jennifer shares her plans for better time management and self-care, while Patricia plots the start of new ventures, exemplifying the proactive approach we champion. Daniel discusses the importance of focusing on core business missions and avoiding enticing yet low-return diversions.

Amidst the business talk, expect engaging conversations on the role of trust, with Jennifer offering personal insights from her life experiences, including a candid discussion on trust dynamics post-divorce. The hosts touch on how a "12 week year" goal setting can bring structure and urgency, and there's a nod to Jennifer's participation in a Joint Venture directory, enhancing networking opportunities for you, our loyal listeners.

As we blend insightful business advice with light-hearted New Year traditions, including countdowns and ball drops across time zones, our hosts reflect on the year's learnings and express hope for success in the coming months. So, settle in as we bid farewell to the old year and eagerly anticipate the new, all while keeping an eye on the bottom line that truly matters. Happy New Year!

Bios:

On the "It's the Bottom Line That Matters" podcast, three insightful hosts come together to explore professional & personal success, offering wisdom and humor on a variety of topics.

Daniel McCraine, a pragmatic host, shares his expertise in business strategy and goal setting. He draws from personal experiences, like the lesson learned from considering the purchase of a dry cleaning business, to illuminate the differences between running a business and self-employment. His focus is on maintaining alignment with business missions and core activities, while cleverly avoiding distractions such as the alluring "shiny object syndrome." Daniel's approach emphasizes setting realistic goals within one's control, promoting business relationship nurturing as a key strategy.

Jennifer Glass brings passion and energy to the podcast, advocating for unconventional goal-setting approaches. She challenges her audience to embrace "stupid" goals over traditional SMART goals, fostering a mindset of bold aspirations. Beyond goal setting, Jennifer emphasizes the necessity of action & accountability, sharing personal goals of improved time management & self-care to prevent burnout. Her personal anecdotes, including reflections on trust derived from her divorce, add depth, bringing both professional advice & personal growth stories to the table. She also provides listeners with free resources, such as a useful Joint Venture directory link, showcasing her commitment to community success.

Patricia Reszetylo infuses the podcast with entrepreneurial spirit, sharing her aspirations to start new businesses & secure positive cash flow ventures in the coming year. Her methodical approach includes setting up weekly reminders to evaluate & adjust goals, customized to individual needs. Patricia values reflection through her practice of questioning what worked, what didn't, & what needs to change. Her laid-back personal tradition of sleeping before midnight on New Year's Eve represents her practical yet optimistic view on goal achievement and life balance.

Together, Daniel, Jennifer, & Patricia form a dynamic trio, each contributing unique experiences and perspectives on achieving success, cultivating both professional acumen & personal growth as they prepare to welcome a fresh start with the New Year.

JVDirectory link: https://bgsi.me/jvd-90

Welcome to another enlightening episode of "It's the Bottom Line That Matters," the podcast dedicated to propelling your business success. In this episode, our insightful hosts—Daniel McCraine, Patricia Reszetylo, and Jennifer Glass—take on the complex topic of flexibility in business. As we navigate through our professional landscapes, the ability to discern when to remain firm and when to be flexible is crucial. Are you the unyielding type, or do you bend like the flappy balloon man outside a car dealership? This episode tackles such questions, offering real-world scenarios that challenge these dynamics, such as dealing with requests for refunds beyond set guarantees and understanding the firm boundaries set by ethics and legality.

The discussion also highlights how life’s unpredictable events can influence our business decisions and why it’s essential to understand where your own limits lie. Our hosts share personal insights and practical advice on finding the right balance, emphasizing that sometimes, maintaining flexibility can be as important as standing firm—especially when extenuating circumstances come into play.

Whether you're looking to refine your business SOPs or contemplating how much leniency to allow in client interactions, this episode is packed with valuable advice to help you draw those lines confidently. And as always, we invite our listeners to join the conversation by reaching out to us at itsthebottomline@gmail.com for more tailored discussions. Tune in and elevate your approach to business, because, at the end of the day, being flexible while staying grounded could just be the bottom line that truly matters. Here’s to navigating your path to success!

Keywords: business flexibility, soft skills, flexibility rules, firm in business, unethical actions, illegal actions, money back guarantee, customer refund, business policies, SOPs, extenuating circumstances, operating procedures, customer satisfaction, ethical business, client potential, refund process, customer approach, business operation, flexibility in business, refund deadline, illegal business actions, unethical business actions, flexible operating, firm operating, return period, flexibility importance, giving flexibility, business strategy, business ethics, refund policy.