In Part 2 of my interview with Sam Toles of CiviSocial, we discuss keyboard warriors and social media terrorists. I offer up my distinction between the two and urge elected officials to exercise more discernment when evaluating online attacks.

We discuss the outsized impact of the minority, whether they are truly engaged and participating in the process, and how spineless elected officials can send demoralizing signals and messages to their staff.

Sam also shares a secret tip he uses to differentiate himself from the competition when competing for jobs. If you are a public sector executive or aspire to become one, you should definitely listen for this little nugget in the first half of the episode.

SHOW NOTES:

If you are interested in hiring Sam Toles & CiviSocial for social media consulting, you can save 10% between now and December 31st by simply telling him that you are a City Manager Unfiltered listener.

CiviSocial website and LinkedIn page

Sam Toles' LinkedIn page

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