• Making Hard Decisions Based on Values | 128
    Nov 22 2023

    How well do you stick to your core values when it comes time to make hard decisions? It’s easy to talk about them in meetings and put them as posters on the walls, but do your decisions and actions align with your values?

    In this episode, Jamie shares how our behavior shows our values, plus an important update regarding the podcast.

    What You’ll Learn from this Episode:

    • An Update on the Podcast
    • Core Values in an Organization
    • Values Dictate Our Behavior
    • Having the Courage to Make Hard Decisions

    Get full show notes and more information here: https://processplusresults.com/podcast/128

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    10 mins
  • What is Lean Leadership (REPLAY) | 127
    Nov 8 2023

    What is Lean Leadership? It’s kind of an elusive, hard-to-define thing.

    In today’s episode, I’ll break down what both Lean and Leadership mean to me, which then drives how I develop leaders. You’ll hear key components to consider when moving Lean Leadership beyond a buzzword to definable meaning.

    This is my living and growing definition. Things can change, but the goal is to inspire you to create your own code to operate by. Let’s get to work!

    What You’ll Learn from this Episode:

    • What Lean means to me, and how it advances my purpose
    • My current definition of Leadership
    • How my definitions of Lean Leadership drive my practice in developing people
    • Key considerations for how you think about Lean Leadership
    • Explore for yourself: What is Lean Leadership?


    Get full show notes and more information here: https://processplusresults.com/podcast/127

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    13 mins
  • How to Listen Effectively as an Operations Leader | 126
    Oct 25 2023

    How well do you listen? How quickly do you jump in and start offering solutions or try to fix the problem? In this episode, Jamie shares things that hinder us from listening and how to listen effectively as an operations leader.

    What You'll Learn from this Episode:

    • Choosing to Listen Intentionally
    • Things that Hinder Me from Listening
    • Two Ways to Improve Our Listening Skills
    • Shifting Away from Either/Or Thinking

    Get full show notes and more information here: https://processplusresults.com/podcast/126


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    19 mins
  • Developing a Growth Mindset as a Leader with Katie Anderson | 125
    Oct 11 2023

    How do we create an organization that has a growth mindset? So often, we look at our teams to see how they can improve, but building a culture of improvement starts with us as the leaders. In this episode, Katie Anderson joins us to discuss GE's Lean Mindset Event and how to develop a growth mindset as a leader.

    What You'll Learn from this Episode:

    • Change Begins with Leadership
    • Learning to Step into Something New
    • Differences Between Fixed and Growth Mindset
    • Growth Mindset is the Foundation of Continuous Improvement

    Get full show notes and more information here: https://processplusresults.com/podcast/125


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    27 mins
  • Safety is a Team Sport | 124
    Sep 27 2023

    How do you approach safety? As leaders, it's easy to focus on policies to ensure everyone follows the rules, but safety encompasses so much more than procedures; it is a team sport. In this episode, Jamie shares how safety starts with our mindset and culture within our team.

    What You'll Learn from this Episode:

    • Safety is a product of servant leadership
    • Safety is an expression of love
    • An evaluation of the safety in our organizations

    Get full show notes and more information here: https://processplusresults.com/podcast/124

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    12 mins
  • Live from GE's Event: The Lean Mindset | 123
    Sep 13 2023

    Hello from New York! I am coming to you live from GE's Lean Mindset Event, which focuses on encouraging the right mindset to embrace lean and features several excellent speakers across different industries, including CEOs from top companies, former NBA and NFL players, and more. In this episode, I share an overview of the event, plus my initial reaction and key takeaways.


    What You'll Learn from this Episode

    • Live from New York
    • My initial reactions and key takeaways
    • A Lean Mindset leads to Lean Thinking
    • Lean Tools versus Lean Thinking
    • Leaning into the Growth Mindset
    • Genuinely going to Gemba

    https://processplusresults.com/podcast/123


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    17 mins
  • How to Effectively Delegate for Development | 122
    Aug 30 2023

    How might operations leaders delegate more effectively? In this episode, Jamie explains how the reason we delegate can drive more effective delegation and practical steps you can take to delegate for development efficiently.


    What You'll Learn from this Episode:

    • How to Delegate More Effectively
    • The Primary Reason for Delegating
    • Gaining Clarity on the Individual, Activity, and Skills
    • Define the Level of Delegation
    • The Logistics of Delegation


    Get full show notes and more information here: https://processplusresults.com/podcast/122


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    21 mins
  • The Real Reasons Ops Managers Should Delegate | 121
    Aug 16 2023

    Why do you delegate? How does that determine what tasks you choose to give?

    In this episode, Jamie discusses the real reasons Ops Managers should delegate and how it benefits themselves plus other members of their team.

    What You'll Learn from this Episode:

    • The Reasons Ops Managers Delegate
    • Delegating for Myself
    • Delegating to Help the Individual
    • Delegating for the Good of the Team

    Get full show notes and more information here: https://processplusresults.com/podcast/121


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    13 mins