Me, Myself, and AI

By: MIT Sloan Management Review and Boston Consulting Group (BCG)
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  • Summary

  • Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like NASA, Github, and others excited to do their jobs every day and what they consider the keys to their success.
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Economics
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Episodes
  • How a 160-Year-Old Startup Uses AI: The Heineken Company’s Ronald den Elzen

    How a 160-Year-Old Startup Uses AI: The Heineken Company’s Ronald den Elzen
    Jan 7 2025
    After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 markets. When members of his team can work with agility and less fear of making mistakes, he finds they are more successful at rolling out new technology initiatives. Heineken uses AI extensively in areas including revenue management, promotional optimization, and logistics, but Ronald believes much value still comes from traditional AI — such as predictive analytics and machine learning models — rather than chasing the latest trends like generative AI (GenAI). Heineken is focused on using these foundational tools to drive tangible. Read the episode transcript here. Guest bio: Ronald den Elzen, chief digital and technology officer at The Heineken Company, has been with the international brewer since 1996. He previously held roles in data and transformation and served as the CEO of Heineken USA. Den Elzen lives in the Netherlands. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.
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    26 mins
  • Collective Learning With Generative AI

    Collective Learning With Generative AI
    Dec 17 2024
    Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations grapple with how to use them at the enterprise level and how to regulate their use for employees. They’re also struggling with openness and transparency in the name of knowledge sharing while protecting competitive advantage. The balance between openness, competition, and responsible deployment of AI is crucial as AI tools continue to evolve. Read the episode transcript here. For more, listen to these prior episodes in full: Out of the Lab and Into a Product: Microsoft’s Eric Boyd If 10% of the World Were Developers: GitHub’s Mario Rodriguez Sharing AI Mistakes: Partnership on AI’s Rebecca Finlay Building Connections Through Open Research: Meta’s Joelle Pineau AI on Mars: NASA’s Vandi Verma Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.
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    31 mins
  • Leveling the Playing Field With AI: Special Olympics's Mary Davis

    Leveling the Playing Field With AI: Special Olympics's Mary Davis
    Dec 3 2024
    Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often overlooked in tech discussions — are included in AI development. Special Olympics helps people with intellectual disabilities through sports, education, and leadership programs. Its Unified Champion Schools program is an inclusive education initiative that benefits all students, both those with and without intellectual disabilities, reduces bullying, and improves academic performance. Mary also shares the results of a study conducted by the Special Olympics and Harvard University citing strong support from parents, teachers, and the athletes themselves to use AI to support people with intellectual disabilities, especially in educational contexts. She sees AI as a powerful tool for “leveling the playing field” and describes specific applications that the Special Olympics is using for employees and athletes. Read the episode transcript here. Guest bio: Mary Davis has been the CEO of Special Olympics since 2016. She joined the nonprofit organization soon after college as a volunteer and coach in her native Ireland. She progressed through various leadership roles before becoming its global CEO: She was CEO of the Special Olympics World Summer Games Dublin 2003, the first such event held outside the United States; CEO of Special Olympics Ireland; and president and managing director of Special Olympics Europe/Eurasia. Davis was awarded a Person of the Year Award for her work on the 2003 World Summer Games and her years of service with Special Olympics Ireland. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.
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    38 mins

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