Medical Manners

By: Katie Wyatt NP-C
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  • Summary

  • Helping healthcare providers connect with their patients and colleagues better. Simple skills any healthcare provider can do in every patient encounter. If you want to transform your medical practice, improve your patient satisfaction scores, improve your job satisfaction, improve the financials of your practice, decrease risk of medical lawsuit, improve patient outcomes, or help a clinic you manage do the above things, this podcast is for you.
    Katie Wyatt NP-C
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Hygiene & Healthy Living Physical Illness & Disease
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Episodes
  • What Becca Doutre's Stroke Can Teach Us About Reading the Room and Carrying the Burden.

    What Becca Doutre's Stroke Can Teach Us About Reading the Room and Carrying the Burden.
    Oct 14 2024

    At age 28, Becca Doutre started having stroke symptoms when she was 35 weeks pregnant with her 4th child. She tells about her medical journey and gives us some great tips on ways health care providers can read the emotions in the room and act accordingly, be sensitive to patients who become our 'frequent fliers' and help carry the burdens of our patients.


    Becca gives shout outs to North Davis Hospital in Layton Utah, University of Utah Health Care System, Primary Children's Hospital and Dr. Carolyn Belfry at the Ogden Clinic.

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    30 mins
  • How Working at a Grocery Store Skyrocketed my Patient Satisfaction Scores

    How Working at a Grocery Store Skyrocketed my Patient Satisfaction Scores
    Sep 28 2024

    When I was 15 I started working at the grocery store near my home. The lessons I learned from interacting with customers there taught me invaluable lessons that would go on to skyrocket my patient satisfaction scores.

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    6 mins
  • Body Odor is Natural

    Body Odor is Natural
    Sep 16 2024

    Today we talk about how to overcome the feeling that you are being unnatural or fake as you try to implement new habits when interacting with patients. It's time to whip out a little 'deodorant' and make ourselves more tolerable to all around us!
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    6 mins

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