Just like that, another year is over...

And what a year 2024 has been!

It has certainly been a big year for the Membership Geeks! We hope it’s been a successful and productive year for you and your membership.

With only a few days left of 2020, it’s time for our traditional end of year recap show.

Listen for our top 10 most popular episodes of the Membership Geeks podcast in 2024.

Thank you so much for your continued support of the show this year - I really appreciate each and every one of you.

Here’s to an awesome 2025.

In this episode of the Membership Geeks Podcast, I delve into the crucial issue of what to do when members are leaving your membership site because they say they can't afford to stay subscribed.

I explore practical strategies you can implement to address both actual financial challenges and the perception of value that might be causing cancellations.

I'll also discuss how to gather valuable data from departing members and offer them alternatives to outright cancellation. Join me as I share actionable insights to help you retain more members and grow a successful membership business.

In this episode:

• How can you effectively collect data from outgoing members to understand their reasons for leaving?
• What strategies can you implement to address members' financial constraints without losing them permanently?
• How can you present the value of your membership to members considering cancellation due to perceived lack of worth?
• What are some alternatives you can offer to members instead of cancelling their membership outright?

In this episode of the Membership Geeks podcast, I discuss why an exceptional new member onboarding process is crucial for the success and longevity of your membership business.

I delve into how effective onboarding can significantly improve member retention, set the right tone from day one, and help new members feel welcomed and valued.

I also share practical steps and strategies to create a warm and guided onboarding experience that keeps members engaged and committed.

In this episode:

• Why is new member onboarding critical for membership retention?
• What are the essential elements of an effective onboarding process?
• How can you make new members feel welcomed and appreciated from the start?
• What follow-up steps should you take after the initial onboarding to ensure continued member engagement and satisfaction?