In this revealing episode, join us as we navigate the rollercoaster of leadership with Gail Banack, a seasoned retail executive with 19+ years in retail. As SVP of Merchandising at Indigo, she transformed Indigo's Kids and Baby sectors to unparalleled success in North America. From the unprecedented growth in the toy industry spurred by the pandemic to the depths of navigating a major data breach, Gail shares her unfiltered journey through the extremes of corporate leadership.

This episode is more than just a story of personal triumph; it's a roadmap for current and aspiring leaders facing the complexities of guiding teams through both explosive growth and daunting slumps. Gail opens up about the essential skills every leader needs to master, from crisis management to fostering team connection and trust. She discusses the common pitfalls that both first-time managers and seasoned veterans can fall into, and how to navigate them with grace and strategic foresight.

Whether you're a first-time manager learning the ropes or a seasoned leader seeking fresh insights, this episode offers valuable perspectives on adapting, inspiring, and leading effectively in today's ever-evolving landscape

Follow Gail on LinkedIn: https://www.linkedin.com/in/gailbanack/

For us for actionable tools & tips for your leadership journey
Instagram @Grit.Grace.Podcast
Follow our LinkedIn Page
Website: www.thegritandgrace.co