PMP Industry Insiders

By: Brought to you by Donnie Shelton and Dan Gordon
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  • Summary

  • The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
    Copyright 2023 All rights reserved.
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Episodes
  • Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers

    Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers
    Aug 29 2024
    Pest control industry veteran Raymond Kidwell, Director of Business Development at Voice for Pest, joins the podcast to discuss AI's potential to enhance customer service and call center operations in the pest and lawn industries. He explores the benefits of AI-powered phone systems, such as call monitoring and scoring, and he addresses the limitations at this stage in the game. Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    42 mins
  • Episode 190: Journey of a Pest Control CEO

    Episode 190: Journey of a Pest Control CEO
    Aug 22 2024

    On this episode, Certus Pest CEO Dave Bradford joins Dan and Donnie. He shares insights on the importance of employee and customer retention, data visibility and long-term value creation. They also cover growth opportunities for Certus and the company's unique approach to evaluating branch performance.

    Guest: Dave Bradford, CEO, Certus Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    44 mins
  • Episode 189: Meta Marketing: What Makes a Great Facebook & Instagram Ad?

    Episode 189: Meta Marketing: What Makes a Great Facebook & Instagram Ad?
    Aug 15 2024

    James Szojka, co-founder of Yard Dawgs in Calgary, Alberta, joins Dan and Donnie to share his experiences and strategies for using social media ads to market his lawn care company, emphasizing the importance of tracking lead sources and continuously testing and optimizing ads. He covers the difference between ads on Facebook and Instagram compared with Google, how to approach lawn care vs. pest control and much more.

    Guest: James Szojka, co-founder of Yard Dawgs in Calgary, Alberta Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    44 mins
Management Marketing Economics
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