In this Masterclass on Emotional Intelligence, we'll explore self-awareness—a critical skill for personal growth, effective leadership, and nurturing meaningful relationships. In this Masterclass, we’ve curated a series of insightful clips from some of our most powerful episodes, each offering unique perspectives and practical strategies for enhancing emotional intelligence. Whether you want to improve your relationships or enhance your professional interactions, this episode is packed with practical wisdom and strategies to help you develop and refine your emotional intelligence.

Guests featured in this Masterclass episode (all hyperlinked to their respective episodes) are as follows:

• S.5.10 Judy Van Zon & Irith Koster
• S.3.8 Floyd Carlson
• S.4.11 Cynthia Loy Darst
• S.4.30 Kiki Kesseler
• S.5.19 Rebecca Hou & Jie Zhou
• S.5.18 Neil Edwards
• S.4.26 Mike Holton
• S.5.13 Yuri Morikawa
• S.4.9 Martia Fridjhon
• S.5.9 Suncica Getter

Masterclass Series: This is a specially curated collection of episodes from the podcast archives designed to provide both a taster of the Organizational & Relationship Systems Coaching (ORSC) approach and a valuable refresher on its breadth and potential. Each episode explores key concepts and themes of the ORSC approach, offering practical insights on enhancing relationships, managing change, and fostering collaboration in various contexts. Join us to learn how ORSC can help you build stronger, more resilient systems in both personal and professional spheres.

Other episodes in the Masterclass series include:

• ORSC Essentials: A Primer on Organizational & Relationship Systems Coaching

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this reflective episode of Relationship Matters, host Katie Churchman and CRR Global co-founder Faith Fuller invite listeners to explore the body as a profound doorway to personal and relational transformation. Drawing from her own experiences, Faith shares how her evolving relationship with her changing body has become a channel for development and awe-inspiring insight.

Through moments of stillness and awareness, Faith reveals how embracing the body’s finite nature can be a gateway to wisdom and profound presence. She discusses the challenges of navigating physical changes and how they have offered her transformative lessons—inviting listeners to slow down, listen, and honor the body's wisdom.

What you’ll gain from this episode:

1. Learn how to cultivate a reciprocal relationship with your body.
2. Discover the transformative power of listening to your body’s signals.
3. Unlock the body’s potential as a source of wisdom and awe.
4. Explore how awareness of the body’s finite nature fosters gratitude and presence.
5. Gain insights on turning physical challenges into opportunities for growth and resilience.

Faith Fuller is co-founder of CRR Global. She is a psychologist and experienced trainer and coach with over 20 years of experience in working with organizations, couples, and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed for effective change to occur. Her particular skill empowers powerful, productive, and joyous relationships in couples, partnerships, and teams. She also has a background in consultation, team building, conflict resolution, and community crisis intervention.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode of the Relationship Matters podcast, Katie Churchman is joined by CRR Global co-founder Faith Fuller to explore the delicate balance between a coach’s vision for their client and the client’s own journey. They dive into the challenges of wanting more for clients than they want for themselves and discuss how to foster authentic growth without overstepping.

What you’ll gain from this episode:

1. Insights into respecting a client’s unique pace and journey.
2. Strategies for balancing support and client autonomy.
3. Ways to manage your own expectations as a coach.
4. Techniques for empowering clients to take ownership of their growth.
5. Practical advice on maintaining boundaries in the coaching relationship.

Faith Fuller is co-founder of CRR Global. She is a psychologist and experienced trainer and coach with over 20 years of experience in working with organizations, couples, and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed for effective change to occur. Her particular skill empowers powerful, productive, and joyous relationships in couples, partnerships, and teams. She also has a background in consultation, team building, conflict resolution, and community crisis intervention.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this special three-part series of the Relationship Matters Podcast, Katie Churchman talks with trauma-informed coach Michael Forlenza. Over the next three episodes, they explore one of the most important yet often overlooked topics in coaching: trauma. Click here to listen to Part 1, Recognizing Trauma: Becoming Aware of Trauma in Coaching Relationships, and Part 2, Navigating Trauma: Effective Strategies for Coaches Working with Trauma.

In part 3, Michael and Katie examine the impact of trauma on larger systems, such as organizations and communities, and discuss how trauma-informed coaching can contribute to systemic healing and transformation at a macro level.

What you’ll gain from this conversation:

1. Learn how to build collective resilience and trust within teams and organizations impacted by trauma.
2. Gain insights into the nature of systemic trauma, understanding how it manifests across larger social and organizational systems.
3. Discover effective strategies for working with teams to address and heal collective trauma in organizational settings.
4. Understand the ripple effects of trauma and how it can impact entire systems, not just individuals.
5. Learn to uncover and disrupt cycles of trauma at a macro level, fostering long-term healing and transformation in organizations and communities.

Michael Forlenza, PhD, MPH, PCC, TIPC, is an experienced trauma-informed coach, leadership consultant, and educator with over a decade of experience working with leaders across sectors like healthcare, finance, and education. He previously served as Assistant Dean at Duquesne University, where he helped establish an ICF-accredited Executive Coaching Program. Currently, he is a Senior Faculty Member at Lodestar Consulting, focusing on trauma-responsive leadership and coaching. Alongside being an ORSC practitioner, Michael holds advanced certifications in Internal Family Systems, Trauma-Informed Coaching, and mindfulness-based practices and continues to teach and consult on leadership and organizational trauma healing.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this special three-part series of the Relationship Matters Podcast, Katie Churchman talks with trauma-informed coach Michael Forlenza. Across the next three episodes, they explore one of the most important yet often overlooked topics in coaching: trauma. Click here to listen to Part 1, Recognizing Trauma: Becoming Aware of Trauma in Coaching Relationships.

In part 2, Michael and Katie delve into coaching techniques and approaches for supporting clients who have experienced trauma.

What you’ll gain from this conversation:

1. Gain a deeper understanding of how to shift from judgment to empathy by asking, “What happened to you?” instead of “What’s wrong with you?”
2. Learn how to differentiate between being activated and being triggered and how to respond skillfully to support your clients’ emotional needs.
3. Develop the skill of generous listening, witnessing, and holding space to create a safe and non-judgmental environment for your clients.
4. Master techniques for recontextualizing clients’ stories and using empowering language that promotes healing and growth.
5. Understand how building genuine connection can mitigate the impact of trauma and foster deeper healing in the coaching relationship.

Michael Forlenza, PhD, MPH, PCC, TIPC, is an experienced trauma-informed coach, leadership consultant, and educator with over a decade of experience working with leaders across sectors like healthcare, finance, and education. He previously served as Assistant Dean at Duquesne University, where he helped establish an ICF-accredited Executive Coaching Program. Currently, he is a Senior Faculty Member at Lodestar Consulting, focusing on trauma-responsive leadership and coaching. Alongside being an ORSC practitioner, Michael holds advanced certifications in Internal Family Systems, Trauma-Informed Coaching, and mindfulness-based practices and continues to teach and consult on leadership and organizational trauma healing.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this special three-part series of the Relationship Matters Podcast, Katie Churchman talks with trauma-informed coach Michael Forlenza. Across the next three episodes, they explore one of the most important yet often overlooked topics in coaching: trauma.

In part 1, Michael and Katie explore how coaches can develop the skills to identify and understand the presence of trauma in their clients and the importance of awareness in creating a safe and supportive coaching environment.

What you’ll gain from this conversation:

1. Gain the ability to recognize trauma in coaching relationships and understand why it’s critical to address, even when it’s not immediately visible.
2. Understand trauma as a spectrum and how it impacts clients differently, allowing you to respond more effectively to their unique needs.
3. Learn how to create a safe, trauma-aware coaching environment that fosters trust and emotional safety for your clients.
4. Develop clarity on the boundaries between coaching and therapy and know when to refer clients to specialized professionals for further support.
5. Learn to honor and recognize the body’s natural responses to trauma, helping your clients feel validated and supported throughout their coaching journey.

Michael Forlenza, PhD, MPH, PCC, TIPC, is an experienced trauma-informed coach, leadership consultant, and educator with over a decade of experience working with leaders across sectors like healthcare, finance, and education. He previously served as Assistant Dean at Duquesne University, where he helped establish an ICF-accredited Executive Coaching Program. Currently, he is a Senior Faculty Member at Lodestar Consulting, focusing on trauma-responsive leadership and coaching. Alongside being an ORSC practitioner, Michael holds advanced certifications in Internal Family Systems, Trauma-Informed Coaching, and mindfulness-based practices and continues to teach and consult on leadership and organizational trauma healing.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

Across this Masterclass on ORSC Essentials, you’ll experience the transformative power of ORSC, which integrates systems thinking with coaching techniques to enhance relationships, navigate change, and foster collaboration. The masterclass will introduce you to leading experts in the field who explore some of the key mindsets and methodologies that define this powerful framework for coaching and life. Whether you’re new to ORSC or seeking to deepen your practice, this masterclass will offer insights into how ORSC can be applied across personal, professional, and organizational contexts to create more resilient and dynamic systems & a healthier and more connected world.

Guests featured in this Masterclass episode (all hyperlinked to their respective episodes) are as follows:

• S.1.7 - Faith Fuller
• S.4.7 - Marita Fridjhon
• S.4.19- Sandra Cain & Maddie Weinreich
• S.5.14 - Frank Uit de Weerd
• S.4.B1 - Judy Van Zon & Katherine Starks
• S.2.10 - Floyd Carlson
• S.5.15 - Nairy McMahon
• S.4.10 - Cynthia Loyd Darst
• S.5.3 - Kiki Kesseler
• S.1.14 - Faith Fuller

Masterclass Series: This is a specially curated collection of episodes from the podcast archives designed to provide both a taster of the Organizational & Relationship Systems Coaching (ORSC) approach and a valuable refresher on its breadth and potential. Each episode explores key concepts and themes of the ORSC approach, offering practical insights on enhancing relationships, managing change, and fostering collaboration in various contexts. Join us to learn how ORSC can help you build stronger, more resilient systems in both personal and professional spheres.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

Merger and Individuation in personal and relationship growth

In the premiere of season 6 of the Relationship Matters podcast, host Katie Churchman is joined by CRR Global co-founder Faith Fuller to discuss the delicate balance between individuation and merging in relationships. Together, they explore how honoring both individuality and connection is essential for building healthy, resilient partnerships. How can we be true to ourselves while fully committing to our relationships? How does recognizing this balance contribute to healthier, more resilient partnerships?

What you’ll gain from this conversation:

1. Insights into the importance of balancing “me” and “we” in relationships.
2. Strategies for supporting individual growth while maintaining connection.
3. Tips for fostering mutual support in partnerships.
4. Practical tools for navigating boundaries and closeness.
5. Understanding the role of communication in balancing autonomy and intimacy.

Faith Fuller, PhD, is co-founder of CRR Global. She is a psychologist and experienced trainer and coach with over 20 years of experience in working with organizations, couples, and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed for effective change to occur. Her particular skill empowers powerful, productive, and joyous relationships in couples, partnerships, and teams. She also has a background in consultation, team building, conflict resolution, and community crisis intervention.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.