Episodes

  • Avoiding Pitfalls in Contractor Selection

    Avoiding Pitfalls in Contractor Selection
    Oct 29 2024
    In this episode of the Retail Fix It Podcast, host Lance Calvert discusses the innovative approach of Retail Fix It, a nationwide facility maintenance management company. The conversation highlights the importance of technology in streamlining maintenance processes, the significance of choosing the right contractors, and the ideal characteristics of service providers in the facility maintenance industry. The episode emphasizes the need for quality, communication, and efficiency in managing service providers to ensure successful partnerships and customer satisfaction. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit #podcast #newepisode #youtube #video #facilitiesmaintenance #facilitymanagement
    Show More Show Less
    16 mins
  • Retail Fix It's Response to Hurricane Helene

    Retail Fix It's Response to Hurricane Helene
    Oct 15 2024
    Retail Fix It, a national facility maintenance company, shares their response to Hurricane Helene. The conversation covers the importance of centralized maintenance solutions, quality control in project management, and the company's commitment to humanitarian efforts in the wake of natural disasters. Owner/operator Lance Calvert emphasizes the need for community support and building partnerships with service providers to ensure effective recovery efforts. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit Takeaways -Retail Fix It specializes in national facility maintenance for multi-location commercial facility owners. -The company has been in operation for 25 years, providing repairs, projects, and routine maintenance. -Hurricane Helene has caused significant devastation, prompting a humanitarian response from Retail Fix It. -ServeOne.org is a key partner in providing food and supplies to affected areas. -Centralized maintenance can help businesses manage repairs and maintenance more efficiently during crises. -Quality control is essential in project management to ensure successful outcomes. -Retail Fix It uses a software system to streamline communication and project updates. -The company values strong relationships with vetted service providers for effective response. -Community engagement is crucial for recovery efforts after natural disasters. -Retail Fix It aims to revolutionize the facility management industry by fostering win-win partnerships. #podcast #newepisode #youtube #video #facilitiesmaintenance #facilitymanagement
    Show More Show Less
    24 mins
  • Building Trust in National Maintenance

    Building Trust in National Maintenance
    Oct 1 2024
    In this episode of the Retail Fix It podcast, host Lance Calvert discusses the evolution of the facility maintenance industry, emphasizing the need for reformation over revival. They discuss the importance of building trust between service providers and clients, the role of technology in improving communication, and the necessity of creating a community-focused culture within the industry. Lance shares insights from his extensive experience and highlights the challenges and opportunities present in national facility maintenance. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit
    Show More Show Less
    14 mins
  • Why Technology is Key in a Mass Transaction Company

    Why Technology is Key in a Mass Transaction Company
    Sep 17 2024
    In this episode of the Retail Fix It podcast, Lance Calvert discusses the importance of technology in the facility management industry. He shares his journey of building a custom software solution to streamline operations and improve efficiency. The conversation covers the challenges faced in software development, the significance of automation and compliance management, and the need to accommodate both customers and service providers. Lance emphasizes the role of technology in enhancing communication and delivering a better experience for all parties involved in facility maintenance. Takeaways Retail Fix It centralizes maintenance for multi-location commercial facilities. Technology is essential for efficiency in facility management. Building custom software was a necessity due to market gaps. Automation reduces transactional load and improves compliance. The journey of software development can be challenging but rewarding. Customer feedback is crucial for developing useful reports. Service providers need easy-to-use systems to avoid double work. Communication is key in managing multiple parties effectively. The software developed is a cloud-based job management portal. Future aspirations include reforming the facility maintenance industry. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit
    Show More Show Less
    19 mins
  • Embracing Change: Facility Management for Growth and Efficiency

    Embracing Change: Facility Management for Growth and Efficiency
    Sep 3 2024
    In this episode of the Retail Fix It podcast, host Lance Calvert dives deep into the challenging yet crucial topic of change in the facility management industry. Lance discusses how Retail Fix It, with 24 years of experience, navigates the complexities of evolving from in-house maintenance teams to partnering with a national facility management company. He addresses the common concerns of both clients and service providers, from cost considerations to operational adjustments. Lance shares personal insights into the internal transformations within his team, highlighting how embracing change has fostered resilience and growth. He also explores the practical aspects of making the transition smoother for customers and vendors, ensuring they experience streamlined processes and effective cost management. Join Lance as he outlines the benefits of adapting to change, the importance of transparent communication, and the ways Retail Fix It is redefining the industry standard. Whether you're a business owner, a service provider, or simply interested in facility management, this episode offers valuable perspectives on thriving through change. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit
    Show More Show Less
    13 mins
  • How to Transform Facility Management and Revolutionize the Industry

    How to Transform Facility Management and Revolutionize the Industry
    Sep 3 2024
    Welcome to Episode 2 of the Retail Fix It Podcast! In this episode, host Lance Calvert dives into the core challenges facing the facility management industry and explores how Retail Fix It is spearheading a revolution to address these issues. Key Topics Covered: Industry Disconnects: Lance discusses the significant gaps between corporate facility owners and local service providers. He highlights the need for a more streamlined approach to facility management that benefits all parties involved. The Evolution of Retail Fix It: Learn about Lance's journey from a technician in the field to the owner of a national facility management company with over 24 years of experience. Pain Points of Service Providers: Discover the common issues faced by service providers, including inefficiencies, red tape, and the financial pressures that impact their work and pricing. Innovative Solutions: Lance reveals how Retail Fix It is addressing these challenges with cutting-edge technology and improved treatment of service providers. Learn about their fully cloud-based technology program designed to streamline communication and job processing. Vendor Relations: Hear about the importance of treating vendors with respect and how timely payments and supportive interactions can lead to better service and lower costs. Future Developments: Get a sneak peek into Retail Fix It’s ongoing efforts to innovate and improve the facility management landscape through technology and strategic practices. Why You Should Listen: Gain insights into the current issues within the facility management industry and how Retail Fix It is tackling them. Understand the impact of effective vendor management on service quality and cost efficiency. Learn about the latest technological advancements that are shaping the future of facility management. Subscribe to the Retail Fix It Podcast to stay updated on industry trends, practical solutions, and inspiring stories from the world of facility management. Share this episode with your network and help us spread the word about the changes we’re driving in the industry. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit Thank you for tuning in to the Retail Fix It Podcast! Join us in revolutionizing facility management and making a difference in the industry. See you in the next episode!
    Show More Show Less
    17 mins
  • Welcome to Retail Fix It Podcast – Your Ultimate Guide to Facility Maintenance

    Welcome to Retail Fix It Podcast – Your Ultimate Guide to Facility Maintenance
    Sep 3 2024
    Welcome to the Retail Fix It podcast, hosted by industry expert Lance Calvert. In our debut episode, Lance introduces you to Retail Fix It, a leading national facility maintenance company with over 25 years of experience. Specializing in repairs for multi-location commercial facilities, Retail Fix It offers comprehensive solutions for businesses ranging from small chains to large retail networks. In this episode, Lance shares the inspiring story of how a simple repair job at a Gadzooks store led to the creation of a company that’s set to revolutionize the facility maintenance industry. Discover how Retail Fix It transitioned from a small-scale operation to a major player in national facility maintenance, driven by a commitment to improving service efficiency and transparency. Explore the evolution of Retail Fix It, from its grassroots beginnings in construction to its current role as a trailblazer in facility maintenance management. Lance discusses the challenges and innovations that have shaped the industry and outlines the company’s mission to bridge gaps between service providers and commercial clients. Whether you’re a facility owner, a maintenance technician, or someone interested in the latest industry trends, the Retail Fix It podcast provides valuable insights and practical knowledge to enhance your understanding of facility management. Subscribe now and stay tuned for future episodes that will offer in-depth discussions on industry practices, solutions to common challenges, and strategies for effective facility maintenance. Join us on this journey to transform the facility maintenance landscape. Follow, subscribe, and share the "Retail Fix It Podcast" to stay informed and engaged with the future of facility management. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit
    Show More Show Less
    8 mins
  • Retail Fix It Trailer

    Retail Fix It Trailer
    Aug 30 2024
    Welcome to the Retail Fix It Podcast, where we dive into the world of national facility management with insights that drive success. Hosted by Lance Calvert, the founder of RetailFixit—a leading nationwide facility management company with over 24 years of experience—this podcast is your go-to resource for everything from the latest industry trends to actionable strategies for managing multi-location facilities. Whether you’re a facility manager, business owner, service provider, or simply someone interested in the inner workings of national retail maintenance, this podcast offers valuable content tailored just for you. Each episode features deep dives into the challenges and opportunities within the industry, interviews with industry experts, and tips on how to navigate the ever-changing landscape of facility management. Join us as we explore the innovations, best practices, and stories that are revolutionizing the way facility maintenance is handled across the country. Don’t miss out on the knowledge and expertise that could transform your business. Subscribe to the Retail Fix It Podcast today and take the first step toward a more efficient, cost-effective, and successful facility management strategy. Learn more about Retail Fix It online: https://www.retailfixit.com/ Request more information here: https://www.retailfixit.com/request-info/ Become a vendor! Click here: https://bit.ly/3z16JEy Follow us on social: https://www.facebook.com/retailfixit https://twitter.com/retailfixitrcs https://www.linkedin.com/company/retailfixit https://www.youtube.com/@retailfixit
    Show More Show Less
    1 min