Description This week Tyler confirms he has a beard, Garret goes through the worst exercise of his career, Darin hangs up on James, and James struggles with two aspects around leadership. All of that and the guys discuss a failed code release in a strategic product. Show Notes 00:00:00 - Pre Show Harmonizing and weird energy Darin hangs up on James 00:02:21 - Show Start Tyler is back! Scaling...or not scaling 00:02:39 - Follow-Ups (James saves the day) Tyler does have a beard Garret - no new update for Sandler Sales (with an update on Sandler Sales) Main Sandler Foundations training complete Continue on the mentorship and coaching calls Follow up from Listener Becca: Did Garret miss the week in 2nd grade we learned about bodies... (worth hearing the entier question verbatim) Just completely caught off guard by his daughter’s question Did anyone share the personal core values sheet with their wives? Short answer...No But most of us will for next week's episode Shenanigans that James doesn’t feel joy James gets external joy Darin is internal joy...including food (when in his belly) Listener Brandy Completely agree with James on quad 4 or 5 when calling people James defines the 5th “quad” Garret and Darin, did either of you understand a single number James mentioned about espressos? 00:13:59 - The Headlines Darin Strategic Product Release Release night when “OK” Thursday Friday went terrible (errors coming from everywhere) Firefighting mode of emergency releases Back to stable as of this episode “Not needless to say, I have worn this poorly” A week of emotional turmoil and self reflection Now questioning personal core value choices Darin shares very real emotions around fractured relationship with James James “It’s ok if we fail together. It’s not ok if we fail individually.” James recalls advice from Darin Struggling as a leader with two big headlines “I’ve been angry and at the effect of” What is the right mix between delegating and holding on to things? Real time follow up from Darin How do you score yourselves for meetings with numbers like 9 and 6? Tyler (cue mumbling transition) What a week to return to People sharing their small wins has been important during a rough week Product Team L10™ - scored a 3.4 2 ToDo not done issues to IDS Darin and Tyler rated the meeting as a 4 (even with IDS™ focused around “them”) D&E™ Time Came back from vacation...immediately picked up 6 prescriptions for the family Garret LT L10™ - scored 3.17 Tough IDS™ around FUD in sales 3PL Sales L10™ - scored a 3.5 Exploring should we shift this meeting away from late Monday afternoons Retail Sales L10™ - scored a 4.2 IDS around quality of leads for calls 2 Adhoc D&E™ meetings both went great Had the worst experience of my professional career 00:44:17 - Topic 2 (1) - Another 800 pound mammal to discuss (Order Speed Release Failure) Where we are now No one is using the new code we’ve written Errors are still popping up Question we ask is “how can we roll this back if needed?” Never crossed our mind that can’t simply “roll” this one back What does Darin see here? Insufficient testing We assumed automated test coverage was sufficient and complete Manual testing can never be as broad a net as automated testing Development and production environments are different Too much of “just a Darin thing” owned in a vacuum “I’m a careless bumbling idiot” Real time follow up - Darin, for a guy who doesn’t get joy from buying things, you sure spend a lot of money on puppy dogs. “Processes, processes, processes” We have a process but we didn’t follow it The one we have is nowhere near where it should be Engineering doesn’t understand the power that we have and the responsibility Question in Tyler’s head, “do we really want to change”? Quick to blame people, things, etc… Any trust the company had left in engineering has been completely lost Maybe even trust in ourselves “This is an opportunity to learn” puts James into a pure rage “If this was 1692 in Japan and I had a samurai sword, I’d cut everyone in half” Path forward isn’t to regain trust in engineering Fool me once shame on you, fool me twice...can’t get fooled again “Fool me 19 times you lose the company” “Can’t do the audit, and also be the bookkeeper” 01:02:44 - Questions and Long Answers N/A This Week 01:02:44 - End of Show Follow @onlywaytofail on Instagram to see Tyler’s “newly” bearded face 01:08:50 - After Show - Darin’s dog has a GPS collar Direct parallel - Doggy GPS and current release issues The Credits Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes Show Notes by Garret Richardson Proofing and Title by Darin Kelkhoff Editing, Mixing, and Mastering by Brenton Wainscott
