SERVED WITH HOSPITALITY | BY STOREKIT

By: Adam Stead Angus Jackson
  • Summary

  • SERVED WITH is the podcast for ambitious operators in the hospitality industry. We're brought to you by STOREKIT, the mobile ordering software for ambitious operators. My name is Adam, as the pandemic recedes, I’m on a mission to understand what makes different hospitality businesses successful. To that end, I’ve talked to people from different parts of the hospitality world to understand what makes them – and their business – tick. Join me to find out how to set up a business which brings guests the best experience, runs the most smoothly and brings you the highest returns on investing your valuable time. The hospitality industry is the beating heart of culture in the UK and even in the perma-crisis we’ve now entered there is nowhere more exciting then here. Find us on YouTube or wherever you get your podcasts. #SERVEDWITH #STOREKIT #HOSPITALITY #PUBS #HOTELS #TAKEAWAYS #CASUALDINING #QSR
    2021 storekit
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Episodes
  • James Brown, MD Brewdog Bars & TipJar Founder | notes on running two of the fastest-growing companies in hospitality
    Jul 5 2022

    Alongside working as Managing Director at Brewdog Bars, a multinational brewery and pub chain, James is the cofounder  of TiPJAR, a cashless tipping platform that enables staff to receive cashless tips directly from customers and are able to distribute them transparently amongst the team.

    In this episode of Served With, Adam and James discuss: 

    • Innovations and worldwide expansion for Brewdog bars, with recent openings in Shanghai, Korea, and Iceland.
    • The impact COVID has had on the hospitality sector, with changes to operations, communications, and bar openings.
    • Tackling major problems surrounding tipping in the hospitality industry and the creation of a modern, transparent, digital platform to help staff receive tips.
    • Looking to the future and possibilities for both brands, facing challenges, and finding solutions that help people working in the hospitality industry.

    Watch and listen to Served With podcast to learn more about how James is working with Brewdog and TiPJAR to redefine the hospitality industry and find innovative solutions for staff, teams, and customers.

    Relevant links:

    https://www.wearetipjar.com/?gclid=CjwKCAjwk_WVBhBZEiwAUHQCmZztfyNDnlUjsDtZQWVQtwiNsjbGaQSaa_Il4vKIfnPnGFEFXth4LBoChncQAvD_BwE

    https://www.brewdog.com/uk

    https://www.linkedin.com/in/savedbyjames/?originalSubdomain=uk

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    16 mins
  • Michael Stocks, Project Manager | I quit my job and became independent just before a pandemic and I don't regret a thing
    Jun 27 2022

    Micheal Stocks is currently working as a freelance consultant within the hospitality sector, working on projects that have a particular focus on drinks menus, training, store openings, and growing businesses.

     In this episode of Served With, Adam and Micheal discuss:

    • A proactive mindset and the skills that help to start a freelance consulting career.
    • Covid’s impact on Micheal’s work with clients and the uncertainty he faced early on. 
    • The work-to-life balance, with increased working flexibility and working for exciting brands.
    • Differences between the freedom and choice of projects when working in a corporate environment vs freelance. 

    Watch and listen to Served With podcast to learn more about how Micheal became a freelance consultant and how he grew his consultancy business throughout the pandemic.

    Links that are related: 

    https://mikestocks.co.uk/

    #consulting #consultant #projectmanagement #restaurants #hospitality #projects #drinkmenu # #storeopenings #mobileordering #entertainment #food #beverage #lifestyle #bar #dining #wetledvenue #ordering #experiences #servedwith #storekit #bartending #hospitalitytrends

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    13 mins
  • Michael Stocks | Advice on managing projects in hospitality
    Jun 26 2022

    Micheal Stocks is currently working as a freelance consultant within the hospitality sector, working on projects that have a particular focus on drinks menus, training, store openings, and growing businesses.

     In this episode of Served With, Adam and Micheal look at:

    • Using post-mortem techniques to help examine what might fail within a project and how to prevent roadblocks, consider contingencies and set realistic timelines for projects. 
    • What different stakeholders might need to get out of new software systems and how to consider the upgrades a business needs.
    • Identifying different challenges a business is facing and providing solutions for all the stakeholders involved. 
    • Considering feedback, keeping the focus on a project, and making sure projects are feasible. 

    Watch and listen to Served With podcast to learn more about project management and how Micheal is helping businesses to develop their software and technology as well as considering how this fits with the stakeholder's needs.

    https://mikestocks.co.uk/

    Hashtags:

    #stakeholder #sitemanagement #projectmanagement #restaurants #hospitality #projects #timeline #software #mobileordering #entertainment #food #beverage #lifestyle #bar #dining #POS #inventorysystems #training #servedwith #storekit #hospitality #solutions #operations

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    13 mins

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