• Scaling Smart: The Global Growth Journey of Pivotal with Doug Lacy

  • Feb 10 2025
  • Length: 31 mins
  • Podcast

Scaling Smart: The Global Growth Journey of Pivotal with Doug Lacy

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  • Summary

  • In this episode of Simply Business, host John Jennings sits down with Doug Lacy, Founder and President of Pivotal, a global IT field services company operating in 150+ countries. Doug shares the remarkable journey of scaling an IT services business, transitioning from a handful of clients to working with Fortune 500 companies worldwide.

    Doug reveals key insights about:

    • Overcoming the "founder’s trap" and navigating business plateaus
    • The power of partnerships in scaling internationally
    • Making the tough leap from low-margin to high-value clients
    • Learning to ask for help and build a strong leadership team
    • The relentless drive of entrepreneurship—why you’re never truly “done”

    Doug’s story is a testament to the balance between strategy, patience, and execution. Whether you're a business owner, a startup leader, or scaling your operations, this episode is packed with wisdom on growth, resilience, and leadership.

    🎧 Listen now! And don’t forget to subscribe, rate, and share with fellow entrepreneurs.

    🔗 Visit pivital.com to learn more about Pivotal’s IT solutions.
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