Mastering Modern Selling

By: Tom Burton Brandon Lee Carson V Heady
  • Summary

  • At Mastering Modern Selling, our mission is to equip you with the insights, strategies, and tools necessary to excel in the ever-evolving landscape of sales. Traditional sales approaches, marketing tactics, and lead-generation methods are becoming obsolete. In today's market, buyers dictate the buying process and have little patience for cold calls, email blasts, or aggressive sales tactics.

    In this new era of sales and marketing, success hinges on building meaningful relationships with prospects and buyers. We believe in leveraging the power of modern strategies, techniques, and technologies to foster these connections. This approach, often referred to as Modern Selling, encompasses leveraging digital and social channels to create demand and cultivate strong relationships with prospects, partners, and customers.

    By mastering Modern Selling, you and your team can enhance your visibility in the marketplace, establish yourselves as trusted advisors, accelerate pipeline growth and revenue, and position yourselves as the employer of choice in your industry.

    Join us on Mastering Modern Selling as we explore the principles, practices, and innovations driving success in today's sales landscape.

    © 2025 Mastering Modern Selling
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Episodes
  • MMS #120 - How to Level Up Your LinkedIn Strategy for More Conversations in 2025
    Jan 16 2025

    This episode of Mastering Modern Selling focuses on using LinkedIn as a dynamic platform for modern sales success.

    Hosts Brandon Lee, Tom Burton, and Carson Heady explore strategies to engage meaningfully on LinkedIn, emphasizing building genuine relationships rather than transactional interactions.

    Drawing from personal stories and professional insights, they discuss how to transform LinkedIn into a "24/7 coffee shop" for sales and networking.

    LinkedIn as a Networking Platform, Not a Sales Machine

    • LinkedIn should be viewed as a space for connection, akin to a conference or coffee shop, where relationships are built gradually through meaningful interactions.
    • Engaging with content via comments, shares, and strategic posts fosters visibility and credibility.

    The Power of Humanity in Sales Content

    • Combining professional content with personal stories (e.g., fitness achievements or life lessons) helps to humanize your presence.
    • People resonate with stories, making them more likely to engage and remember you when a professional need arises.

    The Importance of Strategy and Consistency

    • Success on LinkedIn requires consistent engagement and strategic activities, such as following thought leaders or participating in relevant groups.
    • A consistent cadence of posting and interacting helps build a reputation over time.

    Leveraging Tools and Analytics

    • Tools like LinkedIn Sales Navigator and automation tools (used sparingly and respectfully) can enhance productivity by identifying the right audience and tailoring content for them.
    • Monitoring what content resonates and adapting strategies is key to sustained success.

    Building Conversations First, Selling Later

    • Instead of diving straight into a sales pitch, focus on the "chit-chat" phase. This mirrors real-life networking events where rapport is built before discussing business.
    • Meaningful conversations often lead to better opportunities and reduce barriers for potential clients.


    This episode reinforces that success in modern sales isn't about pushing products but about connecting with people authentically.

    Whether you're commenting on posts, sharing personal milestones, or engaging in groups, every interaction on LinkedIn contributes to your professional brand.

    By blending human stories with professional insights and leveraging tools to fine-tune your approach, you can build trust and foster genuine relationships that lead to sales success.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

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    1 hr and 11 mins
  • MMS #119 - The Chameleon Effect: Unlocking High-Value Prospect Conversations
    Jan 9 2025

    In this episode on Mastering Modern Selling, Brandon Lee and Carson Heady welcome Stephen Oommen, former sales leader at Microsoft and author-in-progress of The Chameleon Effect.

    The discussion dives into Stephen’s innovative approach to building authentic connections in sales, the importance of adaptability, and the emotional journey behind his philosophies.

    • The Concept of the Chameleon Effect

    Stephen explained The Chameleon Effect as the ability to adapt and connect with anyone.

    It’s not about manipulation but understanding and empathizing with people’s lived experiences.

    This adaptability stems from his diverse cultural experiences and challenges, making it a cornerstone for building meaningful relationships in sales.

    • Intention Matters More Than Technique

    While many focus on sales techniques, Stephen emphasized the importance of intention behind actions.

    Techniques without authentic intention can come off as disingenuous or "cringy."

    Successful salesmanship comes from combining intention with the right tactics.

    • Transforming Hurt into Healing

    Sharing deeply personal anecdotes, Stephen discussed how childhood adversities and racism shaped his ability to empathize and connect with others.

    He reframed "hurt people hurt people" into "hurt people heal people," using his experiences to bridge gaps with others.

    • Why Sales is About More Than Transactions

    Stephen challenged the cold, transactional approach to sales.

    He believes that investing time to network, create warm connections, and understand prospects’ personal and professional goals yields better long-term results.

    • Intention + Tactic = Trust

    Stephen outlined how specific behaviors, like mirroring someone’s tone or using familiar language, can create instant rapport.

    However, these tactics only work when backed by a genuine desire to connect.

    For example, he shared a story of calling male colleagues “brother,” which helped establish camaraderie, but only because it was rooted in his authentic experiences and respect.


    This episode underscores that modern selling isn’t about tactics alone—it’s about authenticity, adaptability, and emotional intelligence.

    Stephen Oommen’s Chameleon Effect teaches us to embrace differences, connect meaningfully, and make sales a noble profession centered on trust and relationships.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

    Show More Show Less
    1 hr and 7 mins
  • MMS #117 - The Power of Being More Human in Sales
    Dec 19 2024

    In this episode, Brandon Lee, and Carson Heady are joined by Andy Paul, a renowned sales strategist and the author of Sell Without Selling Out.

    With decades of experience across tech and startup sales, Andy shares actionable insights on why the sales industry needs to move away from outdated approaches and focus on buyer-centric practices.

    The False Promise of Sales Tools:

    • Andy discusses the misplaced focus on sales tools that prioritize quantity over meaningful engagement.
    • He highlights how this approach has led to declining win rates across industries, where many companies accept mediocrity instead of striving for consistent success.

    Shifting the Sales Narrative:

    • Successful selling isn’t about pitching, pushing, or persuading—it’s about helping buyers make decisions that address their needs and challenges.
    • Andy urges sellers to move beyond “discovery calls” and instead help buyers define their goals, identify opportunities, and envision results.

    The Four Pillars of Buyer Progress:

    • Sellers should focus on ensuring every interaction helps the buyer move forward. Andy outlines four questions to keep sellers on track:
      • What does the buyer need from us now?
      • How will we provide this help?
      • How does this assistance address their concerns?
      • What steps will they take next as a result?

    Fostering a Culture of Success:

    • Andy criticizes the normalization of low win rates in many sales cultures, calling it a “culture of losing.”
    • He stresses the importance of instilling confidence in sellers to aim higher, make smarter choices, and focus on winning more often than losing.

    Building Authentic Connections Online:

    • Andy emphasizes the importance of sellers and leaders building trust through genuine, personalized content.
    • Buyers want to engage with professionals who demonstrate expertise and provide insights before a sales meeting even begins.


    Andy Paul’s thought-provoking perspective on modern sales challenges the status quo, encouraging sellers to focus on their customers’ success rather than simply pushing products.

    By fostering genuine relationships and focusing on progress-driven interactions, sales teams can elevate their effectiveness and create meaningful outcomes for buyers.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

    Show More Show Less
    1 hr and 5 mins

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