Episodes

  • Storytelling
    May 24 2022
    Welcome to “step up to the mic” podcast. Number six, the focus of this podcast is stories and storytelling. You might have a favourite story that you like to share with people. And what I would suggest is that if you want to be really effective storyteller, you need to fill in the details well enough and clearly enough that your audience can almost see it, feel it, and taste  it. Imagine if you're trying to talk about lemons, so you could say, well, you know, I was eating this lemon and most people would go, Ooh, because lemons are sharp. But if you were saying, for example, there was this brilliant white lemon. I picked it up. It smelled so good. I gave it a squeeze and the lemon oil was going up my nose. It was so good. I took a knife, a very sharp knife, and I gave it a cut and I bit into the lemon, Ugh, the acid in my mouth. Oh, even as I'm talking, I can taste the lemon. It hit my tongue and went down my throat and it was sharp, but it was also sweet. Ah, for hours later, I could still taste the lemon on my lips and in my throat and in my nose.  Now that's so different from saying, I took a lemon, I cut it. And I been into it and it was sharp. Yes. You see directions and fulfillment and the whole smell, taste, touch, feel for people matters. When you're telling stories, stories are our number one way of communicating all the time. We tell stories to each other. We just don't realize that it is something we do all the time. It feels so natural. So let's talk about what it is. So powerful about a story you see, when you tell somebody a story, they have to use their imagination. They engaged their imagination in order to follow along with the story. When I said to you, I took a bright lemon and I cut it and I smelled it and I bid into it. I'm sure that you had physiological reactions, even though you had no lemon there, some of you might even have been able to smell a lemon. That's the point of stories. They engage at a level that facts and figures never can. If you talk about the finances of, or the structure of their facts, but facts just convey information. They don't convince, they don't involve. They don't engage people. You see, when you start talking about facts, you're engaging the front part of the brain. It's a very small, thin layer of the frontal cortex. It's one of the smallest parts. However, when you start talking about touch, taste, sound feelings, movement, actualization, you engage the whole brain. You engage the feelings in your hands, and you engage all parts of the human experience. If I say to you, I went for a walk along the beach. You could imagine some things. But if I said to you, as I walked along the beach, the wind was cool. And even though I had a jacket on, I was quite chilled, but I was still invited by the sand. And I took off my socks and shoes and I stepped onto the sand. It was cool. It was wet. It was gritty going between my toes. And as I walked towards the edge of the water, he got colder, but firmer, I could feel it. That's quite a different description than saying I went for a walk on the beach. Just the same as if I said to you, I have a dog. And his name is Tucker. Well, if I said to you, I have a dog. His name is Tucker. He's tiny. Well, he's not that small, but if you put your hand down and feel his fur, it's soft and fluffy and he's bark is sharp and hard. And he, when he bites, Ooh, and he has that lovely doggy smell, he's very affectionate. And when I'm writing or when I'm talking and doing something on the, on the microphone, he likes to sit on my feet and it's so nice because he's warm. And I know he is there, and I always feel comforted. That's so different from saying to you, I have a dog named Tucker. Well, actually I don't have a dog named Tucker. I did have a dog named Tucker. He passed away quite a number of years ago, but his smell and his taste and his weight, his feel, and his excitement is still with me. He's still deep in my heart stories. They're so important. You can make so many points with stories. Now you can have a teaching story, which you have a specific outcome you want to make in point of, I've got a couple of stories that I've collected over time. And I'd like to read you one it's um, , I'm just trying to find it. Let's see. All right. Okay. So this has to do with a, with a psychologist talking to a class and she was talking about stress, and she went away about it in a way that just, just caught me. So it goes like this. As she walked to the class and she walked up to the front of the room, she'd turned around and she had picked up a glass of water that was sitting on her desk. She held it up and they all thought, quite naturally, she's gonna tell us it's half full and half empty. I'm gonna ask us questions about it because she's a psychologist, but she surprised him. And she said, how heavy is this glass? And she got all sorts of answers about was it's eight ounces. Um, it's six or maybe it's 10 ounces. And she ...
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    26 mins
  • #5 Focus
    May 18 2022
    Podcast #5 Welcome to show up. Number five, I'm gonna talk about focus, your focus and how it impacts every presentation and speech that you make.  Well, let me start with, there is no such thing as the right way to be a  . There are no rules about how you be and how you come across and the energy that you show as a  . There are no right rules. There are practical, useful stuff to know that will make your life easier.  When you go to do a presentation, whether that's on a YouTube channel, or if that's, uh, at a business meeting, or it's an office meeting where you're called to speak, having a plan, or having some ability to focus on what you need to do to be successful is ‘focus’. So most people, when I say focus, they immediately focus upon themselves.  Well, how I look as is, is my dress okay? Or is my shirt the right one? Or do I need a haircut? Is my haircut, or I, you know, as my two-day year-old shave, oh, where am I? What's my focus? When I say focus, your focus should always be on one thing. Only the audience because you see it's the audience you're speaking to. If you can connect to the audience and give them something, they either want need, or a new insight, they will walk away happy if it's just a performance and they don't really get anything from it, they might say, yeah, well, well done. There was a nice performance, but if you leave them with an experience or an understanding and knowledge, they will thank you for it. They will thank you for how you make them feel or how you increase their knowledge or how you pass on the knowledge to them.  So here's a few questions for you to think about your audience, ask yourself these questions, who is my audience? Well, most people say, well, Jack, they're human beings, but sure. What's the ratio, male, female, what's their age. Are they university graduates? Are they? College graduates. Are they professionals? What mix of professionals and office workers? What's the mix of female participants and male participants? What is their age group? Are they above 50? Are they above 40? Are they below 40? Are they all 15 years old? Are they high school graduates? Are they electricians, plumbers, carpenters? Who are they? What is this? What is this listening group? You see, you need to know more about them almost than they know about themselves as a group. Obviously, it's very difficult to pick one person and use them as an example, but you can use the, the collective knowledge of them.  If 60% of your audience is female and their university graduates, and they all work in the medical field, that gives you enormous understanding about the balance of that audience, ask yourself, how do they listen? Are they facts orientated? Are they emotionally orientated? Do they care more about the ‘why’? Or do they care more about the experience? And I just said, why are they here? You know, I've had audiences that have been told to show up. I can remember that. So clearly, I went to one distributorship who told everybody in the office to show up and listen to this guy. He is an expert. And I walked in, and I knew there was a certain kind of folded arm crossed energy. I'm not gonna listen to you until I addressed it. Hey, have you been told to be here, or do you want to be here? What do you want from me? What's your expectations, but you see, I did know some of those before I speak always try and find out why the audience is there. Why, why have they turned up today? What is their relationship with you? Have they heard about you? Have they bought your book? Um, is it because you have a responsible role that will affect their lives? What expectations do they have for the time that they are giving you as a listener, then check on yourself. What assumptions do you have? What assumptions do you have about them?  Does your story, or what you have chosen to share with them is that useful to them? The biggest thing that I've ever I've learned to do is how much do they already know if they already know all of this? Why are you speaking? Because you better offer something new, some powerful insight to make a difference. What do I want them to know about me? For example, my background, my future plans, what will make it easy for the audience to understand what the local colloquialisms are, the local slang, mind you, you better make sure that you understand the slang before you use it And what visuals or what tools or models do I need to support what I'm going to say.  Now, one of the things that I do is I'm something called a presentation director. That's where I'm in charge, helping a team, making a bid or an offer. And the presentation needs to be guided. It's usually a team of people. When I was working with one group in Florida, they had gotten a two thirds approval by the hospital group and the different vested interest in the hospital, but a substantial part of it wasn't on their side, but they had the stats because I read them. And, you know, two ...
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    14 mins
  • Step Up To The Mic #4
    May 10 2022
    Step Up #4 Welcome to step up to the mic. Number four, in the previous podcast, I talked about that I would share the message, how to write a message and what goes into the message. But let me refresh the  , the tools, the message, the audience. I use the analogy of an Archer trying to hit a target. You are the Archer, the  , the bow represents the tools or the delivery system. The arrow represents the message. The target represents the audience. You're gonna focus mostly on the arrow or the message and a structure of a good message or an effective message. But first I always wanna say, there is no right way of being you at the front of the room. There is no right. Look for a   or a right sound or a right language or a right accent or tone. That's all BS. Just be yourself, show up, step up to the mic and be you.   Yeah, I know if you listen to more than one of my podcasts by now, you know that that's my credo show up and be yourself. Okay. So let's talk about how you craft a message and yes, you do have to think about how a message being passionate and involved in your message is wonderful. Your passion should show the way you feel should be felt by the audience. It should be felt by yourself as you deliver it. But if it comes out as a bunch of garbled pieces of high energy and intensity, the audience will start to shut down.  I often watch activists around the climate change, get lost in their own anger and frustration. Um, it's amazing because sadly, the lack of knowledge of how to craft an arrow or a message loses them and loses their message itself. So what are the elements in a message that are, or should say what works cuz I'm, I'm very practical. I'm only interested in what works, not the fancy words. I want to know what works.  So let's break down an arrow. It has a tip, a sharp tip, hopefully with the Arrowhead having a notch on it. So it will stick in the target. It has the shaft, which is the strength of the message. And then on the back it has, what's called the flesh, the feathers that guide the message to the target.  Now it's your responsibility as the Archer/speaker to craft the message so that the audience will listen. You see, if you ask, let me give you an example. If you are speaking to the rotary club and everybody who's in this particular rotary club works in the oil industry, getting up and doing a rant about how the oil industry is corrupt and it does, fracking and it spoils the water and it pollutes the atmosphere and attacking them while many of those facts might be true. It's an ineffective message.  If you want to change their minds my first step in the process of doing and crafting my message is to look at the audience, how do they listen? What kind of language do they use? Who are they? Where are they?  Obviously, me speaking in English, I'm limited to an English-speaking audience. There's not gonna be too many Spanish or Puerto Rican or uh, German people who would automatically listen, just because they have resources in their own language.  And if they do, they're gonna have to work to understand my message. So that's the first step is research the audience you're speaking to, how do you want to influence them? What impact you wanna make on them? You see it's not one size fits all every situation and everything that you are doing has a different purpose. So if you are speaking to children, for example, talking down to them is one of the worst things you can do. Treat them as little, tiny people that don't really understand. In fact, I find children understand a great deal more than we give them credit for. So three parts to a message, the Arrowhead, the shaft, and the fletch, the feathers on the end, the Arrowhead is it has another way to describe it. It must be a grabber. It must grab people's attention. It must pull them in.  You can use a provocative statement to grab people's attention. You need to be careful with provocative statements. I kinda like them myself, but they have, they have a great opportunity to, shall we say a offend or put off maybe 50% or 60% of, of the audience, although you can use it as a strategy.  One young lady, I was coaching. We decided that what she should do in her message, because she was talking about equality of men. And she used to come out on the stage, dressed very business, crisp pants, suit, little white shirt, tied up, you know, buttoned at the throat. And at one particular event, I said, well, let's try this because she wanted to be more provocative. She came out in a wonderful dress, which was very, I would say more nightclub or let me seduce your kinda of little dress black Lacey.  She was in very tall shoes. Her hair was swept up in a classic greek style. And she had very bright lipstick on. She didn't look like she was going to be speaking to a business audience. Just her appearance was provocative. It was part of the message. She then said to the audience, are you more interested in my figure and my ...
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    24 mins
  • Step Up To The Mic #3
    May 10 2022
    Step Up  #3 Welcome to step up to the mic. Number three. Yeah, my third episode. And as always, I pro I promise you useful stuff, but I also want to reiterate, there's no rules on being you as a  . There are no rules on being a   period. There's no right way to do it. Always want to remind people of that show up, be yourself  . Okay. Let's get to the useful stuff I promised. I would talk about the Archer, you the speaker about your confidence. I guess I should clarify. We have the Archer, the bow, the arrow, and the target, which represents the Archer is you, the  , the bow represents tools. What you use to deliver the arrow, represents the message and the target represents the audience. Okay. Let's kind of always put that in and let's talk about what we assume about ourselves and public speaking.  So I want you to imagine that you're looking at the world through a window and most of the time, that window is nice and clear, particularly when let's say your car window, you're driving down the highway and it's nice and clear, and it's a sunny day. You can look through the window and you can see yourself going down the highway. You can drive safely, but confidence isn't seen through a clean window. It's actually seen through this kind of muddy window. It's more like a mosaic of you - done in stained glass. And some pieces of that stained glass are clear and shiny and maybe bright yellow or bright green. And over there is dark blue and in the corner is some red and there's some yellow, some bursts. I mean, we're very complicated things. As people we are not simple, and confidence is in one of those pains - in that multifaceted stain glass window. That is you. So let's look at this window. It's made up of you - your age, your gender, your education,  Your cultural frame of reference, or you know, kind of where you grew up. But most importantly, what affects your confidence is assumptions, your beliefs and your attitudes, your attitude towards yourself and your attitude towards the world in general. Now, what the heck has this got to do with public speaking? I'll tell you, when you get up to speak, all of those things operate in the back of your head and influence the way you see yourself. When you get up to speak, you see your hardest judge is not the audience. In fact, the audience will cut you slack. Your harshest judge is yourself. And it's based upon your beliefs, your attitudes, your assumptions, your cultural frame of reference education, gender age.  It sort of goes this way. If I ask you a question, what do you feel about public speaking? Well, if you say, um, I'd feel nervous about public speaking. So what, what do you do when you get up to speak? Well, you feel nervous about it. You are nervous. So the result is, is that based on what you think about public speaking influences, the way that you feel and what you feel influences, what you do and what you do, your result will be judged, and it will be added to what you think of public speaking.  Let's go through that cycle once more. So here you are, you're getting up to speak and you feel nervous, and you are predicting your own failure by thinking I'm nervous. I'm gonna make a mistake. So what do you do? What action? What result happens is you start off with a mistake. So what's, what do you get? When you get a mistake, you get more nervous and that reinforces your belief that you shouldn't be a public speaking , or you shouldn't get up to speak. Now let me put it in a different analogy. Let me give you a different way of looking at it. If we were to apply those rules or that way of thinking to a child, learning to walk for the first time, we'd all end up in what our mothers and father's arms. We, nobody would learn to walk. When you learn to walk, you stand, and you hold the edge of a table, or you roll over. You fall down, you get up, but the desire to walk and be like the adults around you is so strong. It's inherent in you that you walk.  You learn to walk because I think what I think I do what I do because I do what I do. I get what I get. So if I think I'm going to be nervous, or I think that public speaking is terrifying because I think what I think, ah, I feel, eh, well, I feel pretty terrified. Yeah. And if I feel terrified, how will I actually do not very well? And so what's the result I fail at public speaking, or I judge simply put your confidence, has to do with your own internal challenges towards the way you think about yourself. Because of, because “I think what I think - I do what I do - because I do what I do. I get a result. So if I think I'm gonna be terrible, chances are, I will be terrible. I get a result the way the audience thinks I'm terrible. And I think I'm terrible. Mostly the result, I probably would never get up to public speed if we use that model over and over again in life, we get, we get nowhere. But here's the thing. None of it is actually true because it doesn't matter what you think.  It's ...
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    25 mins
  • Step Up To The Mic #2
    May 10 2022
    Step Up #2 Welcome to step up to the mic podcast. Number two, in the last podcast, I promised you useful stuff, tools in fact, and storytelling, how to tell stories, which is going to be critical in any kind of presentation that you do. So let me start by telling you a story of an Archer in medieval times, standing on a green in medieval, England, outside of London, and he has a bow and three arrows, and he's dressed in green, and the sheriff is there. And the winner of this competition will receive a small purse of gold, which the sheriff clinked in his hands, as he threw it up and down, there was a crowd lined up behind the green and the guards were standing there holding them back. And there were four arches there. The one dressing green is suspected as being Robin hood, but nobody sure may Marion throws her handkerchief to a signal the start of the competition.  Each of the archers reaches down and picks up an arrow, notches it to their boing, pulls it back and then focuses down the arrow at the target perspiration drips on the forehead of the first Archer. He lets go of the arrow and it hits the target, but it's off the second Archer let's fly his arrow. He misses the target altogether, but the Archer in green is very calm. No sweat on his brow. He pulls back the string pulls it, he looks down the arrow at the target focus, strong lean. He lets it go.  It flies through the air and hits the target in the center. The crowd cheers. The sheriff of Nottingham looks at him. Everybody picks up their second arrow. The first Archer goes, he lets it go. And he's inside the second ring. The Archer who'd missed the target. This time at least hits the target. But the man in green slowly and deliberately pulls back his bow lines up the arrow, let it go. And it splits the first arrow right through the center. Mm thinks the sheriff of Manningham who is that Archer? Everyone suspects. It's Robin hood who is Robinhood. They pick up their final arrow. The last of the three, picking it up. Notching the bow, pulling the string back.  Yes. All three. Let go of the arrow at the same time, you can hear them through the air. They hit the target. But one arrow from the green Archer splits. His second arrow, all three have hit the same spot. The crowd erupts in a roar of applause and cheering. Mm. And the sheriff of nodding him looks at his man, but he didn't get him. He didn't arrest this man, even though he suspects he's Robin hood, the famed Archer. Mm.  Okay. So I framed a story around my teaching tools from the presentation power workshop. So hitting a target.     It is the same for as it is an Archer. Let's look at the four elements involved. There's you the  , or in this case, in my model, the Archer, you, the Speaker, you have to develop the energy, the bow, which gives you the tools, the arrow, which is your message. And you have to hit the target, which is your audience.  So let's look at it again just to make sure we get it right. Or perhaps it's just to make sure I get it right. The Archer is you, you, the speaker, your job is to deliver the message to the audience. In my analogy, the bow is used to fire the arrow into the center of the target. Now my ‘bow’ in this case is the podcast microphone and the podcast. You might be making a presentation at a business meeting at an office meeting and power point is your tool to assist you.  You might use PowerPoint. It might be a film. It might be a question-and-answer tool. The arrow represents the message you are about to deliver. In my analogy, the bow is the message. As it has a sharp point, will it fly to the target? The target represents the audience. Your audience might be your coworkers or your boss or your future clients. What do you know about them? How do you know? You can get your message to hit the target? The target is the audience. Before I go give a speech, I reach out to the organizers. I research the audience. I look at the composition, who are they? What do they know about what I'm going to say? Do they want to know new things? Or do they want to know old things?  Do they want wild, exciting ideas? Or do they want practical tools? The more that you know about your audience, the target, the easier it is to craft your message, the arrow and the easier it is to find the right tool to deliver it to them. And of course you, as the Archer do all of that preparatory work, that's what the  , the Archer does. Now. A good Archer will practice, will experiment. They will find the bow that fits them. They will find the bow string and the strength, and they will practice until they can hit any target at any distance with any arrow. No, you know, I've said to you, there's no rules of being you. When I think about archers and delivering a message. And when I first thought about this analogy, I thought about all the different bows there were in medieval times are obviously most of us know about the English long Bo, but did you know that the ...
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    17 mins
  • Step Up To The Mic #1
    May 9 2022
    Step Up Podcast #1 Welcome to step up to the mic. You know, you probably listened to the introduction about what this is. So let's begin. I think one of the first things I want to talk about there's there are no rules in public.  Speaking about being you. Now, most people get worried about when they get up to speak or to present at an office meeting or a large convention, take your pick. They worry about their image, the way they are going to present themselves.  Well, here, there are no rules on the way you are. I have seen so many different styles of  s, some with great energy, some thoughtful making you think others scatterbrained, high energy, some absolutely profane. Yeah. What the fuck. It doesn't matter. There are no rules on the way you are or the way that you show up when you are on stage. But I just use the phrase that is most important is showing up.  In other words, the person that you put forward, when you step up to the mic, whether it is online or in a meeting or as a public   showing up is so critical. What do I mean by showing up? Well, the real you, the authentic you, the part of you that has no concern about people knowing you it's my experience as a professional coach and as a professional  , I have seen wonderful performances by professional  s, but it's not them. It's a performance. It's the same as acting. It's rehearsed down to the last gesture and any naturalness; any authenticity has disappeared. Why? Because that's the way older  s were trained.  That's what so many people want you to be a certain way, but the world doesn't care. What they want to know now is can they trust you now? What I mean by can they trust you? Are you authentic? Are you real? Is that you there speaking? Are you showing up? Unfortunately, most people get wrapped around their image wanting to be the best,    2: Wanting to look the best that they can be. There's no better you than your natural you. So the first thing I want to talk about it, there are no rules on being you be yourself. When I was teaching at the university of British Columbia and I was teaching presentation power, I used to do a survey with audiences, both written and verbal questions. Before we started, one of the questions I used to ask them is how do they feel about people who are nervous when they start or need a little encouragement to get going? And most of them said they don't mind. They like that. It is real. And that they will be encouraging or very enthusiastically sort of waiting for that person to get going. Now it's almost like it's a halo effect, a halo effect. You know, my grandmother had a halo effect about me.    2: She saw me as her sweet grandson, which is a little different from the, what my mother knew me to be. We all gain a halo effect. When we are beginners, people give us some slack. They say, okay, they're [00:04:30] a beginner. Or they notice that you are nervous. Here's the clue though. You see, most people are glad you are up speaking or that you are presenting because it means they're not. There's a stack of surveys presented in all sorts of ways that people hate standing up to speak or speaking in public or presenting on a zoom meeting or doing [00:05:00] anything that reveals who they are. People are scared of it. You know, I think it has to do with the whole idea that if you knew me, if you saw the real me, maybe you wouldn't like me. And most people fear rejection more and more.    2: And with social criteria and the canceled culture, it's easy to get fearful of standing up to speak. [00:05:30] Here's the thing, though, when I used to ask this, I said, well, how do you trust people who are this way? They're nervous, they're anxious, but they, and they all said, oh yeah, I rather trust someone who feels real rather than polished. And I went, oh, why is that? And they all talked about politicians. They don't trust. In fact, I think it's epidemic now that the polished politician with their easy Quip and their trained presentation skills has spoiled it, they have created distrust is trust either with distraction or over promising or outright lying to their audiences. This has created an environment. Whereas a   trust is [00:06:30] your number one issue to deal with in the minds and hearts of your listeners, will they trust you? You see it's easy. Really. If you think of it this way, you know, the more you are real, the higher your trust level, the more polished you are, lower your trust level. So in other words, people have caught on to the bullshit and the Polish of the politicians, and they now apply it to everyone. It's kind of strange to think that a lot of training might eradicate your naturalness, your authentic voice, the real you, and sadly, I've seen that happen.    2: I've been leading workshops on presentation and public speaking now for so long, I've almost forgotten, but it's over 20 years. And one of the things that I notice is that everybody starts out with the fear ...
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    26 mins