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Summary
In this enlightening episode, we sit down with Dani Kahil, a seasoned Microsoft MVP with over 15 years of expertise in the Dynamics CRM and Power Platform arenas. Delving into his remarkable journey in the tech world, Dani sheds light on the pivotal moments that carved his path towards a specialized focus on Dynamics CRM. This conversation not only uncovers the intricacies of project implementations but also emphasizes the often-underestimated facets of user adoption, training, and the indispensable role of business analysts in ensuring project success.

Takeaways

• The Undervalued Pillars of User Adoption and Training: Discover why user adoption and training are not just checkboxes but foundational elements for the success of large projects.
• The Business Analyst as a Catalyst for Success: Dani unpacks the multifaceted role of business analysts in bridging gaps between business needs and technical solutions, documenting processes, and ensuring stakeholder alignment.
• Overcoming the Challenges of Requirements Gathering: Learn about the art and science of gathering requirements in a landscape where stakeholder visions often diverge and how visuals and prototypes can serve as clarifying agents.
• The Power of Soft Skills: Unearth the soft skills essential for consultants and architects, like client engagement and communication, and how they can be honed over time to bolster project success.
• A Close Look at Dynamics CRM and Power Platform Usability: Dani shares insights into the user-friendly nature of these platforms while highlighting the need for user adaptation and the importance of change management.
• The Strategic Value of Business Analysts: From challenging the status quo to assisting product owners in making informed decisions, discover the instrumental role of BAs in both project and product management.
• Agile’s Achilles' Heel in Complex Projects: A critical examination of agile methodology's limitations in large-scale project environments and the misalignment between the concept of an MVP and practical implementation necessities.
• Embracing Discomfort for Growth: Dani reflects on the personal and professional growth that comes from stepping into uncomfortable situations and how it has shaped his career trajectory.

Special Thanks to
Dani Kahil

• LinkedIn
• Blog

KenLikeFit for providing music for this episode - [Find out more about him and listen to his music here](https://linktr.ee/kenlikefit)

Sponsored by Sean Astrakhan

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Love you,
Mike Gowland,
Jon Russell