The Citizen Development Project

By: Rick B and Luke J
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  • Summary

  • This podcast will cover how true citizen development can lead employees and employers to greater retention and job satisfaction.
    © 2024 The Citizen Development Project
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Economics Leadership
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Episodes
  • Making The Customer Experience Be Your Business Model

    Making The Customer Experience Be Your Business Model
    Oct 25 2024

    In this episode, we talk about our shift from being solely a tech company to a marketing organization.

    You will hear about how we stood behind our commitment to listen to what our customers really need from our software services and how we made a pivot to ensuring we are providing the best customer experience.
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    53 mins
  • The Journey Continues

    The Journey Continues
    Mar 21 2024

    Hear how we decided to use an outside developer and the instant regret. We went from disappointment to reenergized and making incredible updates to our program!
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    38 mins
  • Be or find a center of influence for success

    Be or find a center of influence for success
    Jun 14 2022

    This episode covers how we embraced citizen development from a management view and an employee view to successfully deliver a major project.

    We also discuss how embracing this mentality led to us launching our own company.

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    1 hr and 4 mins

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