Natalie Glance, Chief Engineering Officer @ Duolingo joins us for a conversation on unleashing potential in your employees! We discuss practices that have helped Duolingo create a meaningful path for hiring & developing engineers through their onboarding & internship programs. We also cover topics including scaling your eng org, upskilling recent grads / new hires, balancing meaningful work with measurable impact, communicating alignment within your org, formal & informal steps for building eng leadership capabilities, and essential skills for managers of all types.

Natalie is a lifelong learner and seasoned leader with extensive experience at startups and established companies. She’s currently the Chief Engineering Officer at Duolingo.

At Duolingo, Natalie ensures engineers can help set product direction and strategy. She’s championed a culture of extensive A/B testing, and is excited about the ways generative AI can both build new features and accelerate content creation for these features. She oversees many of the efforts dedicated to scaling Duolingo’s technology to new subjects, like Math and Music.

Natalie is passionate about mentorship and education. She co-founded the Int’l AAAI Conference on Web and Social Media (ICWSM), which offers an annual Adamic-Glance Distinguished Young Researcher Award for a promising young independent researcher in the field of computational social science in the early stage of their career.

• Natalie’s eng leadership background & journey scaling Duolingo (2:41)
• Duolingo’s approach to eng leadership & passion for unleashing potential (5:42)
• Implementing a mentoring program to improve eng development / retention (6:42)
• How the mentoring process changes as an org scales (8:51)
• Duolingo’s onboarding process & tips for building an onboarding program (10:12)
• Ways Duolingo has crafted a successful internship program (12:43)
• Frameworks for intern hosts to collect meaningful projects for interns (15:38)
• Behind the Thrive intern program (HootCamp) for rising juniors (17:44)
• How Duolingo’s guiding principles drive Duolingo University (21:08)
• Strategies for upskilling new grads into strong technical contributors (22:13)
• Best practices for unlocking potential & contributing to people’s growth (25:40)
• Natalie’s approach to balancing meaningful work with measurable impact (26:44)
• Practices for creating alignment within your org (28:30)
• Duolingo’s thought process for role training & growing leaders (30:44)
• Breaking down the formal & informal steps for building leaders within the org (32:41)
• Essential skills for role managers to develop (34:22)
• Addressing challenges faced by managers of managers (36:47)
• Rapid fire questions (38:24)

• The Engineering Executive's Primer: Impactful Technical Leadership - Will Larson shows you ways to obtain your first executive job and quickly ramp up to meet the challenges you may not have encountered in non-executive measuring engineering for both engineers and the CEO, company-scoped headcount planning, communicating successfully across a growing organization, and figuring out what people actually mean when they keep asking for a "technology strategy.”

Patrick Gallagher - Producer & Co-Host

Jerry Li - Co-Host

Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/

Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/

Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, we explore building an AI-first company and engineering org with Rong Yan (CTO @ HeyGen)! We dive into the potential of HeyGen’s interactive avatars, imagining how they can help engineering leaders scale their impact, foster team alignment, coach effectively, and accelerate decision-making. Rong shares insights on the structure of an AI-first company and optimizing for AI teams with engineering capabilities. Plus what it means to “lead with speed” and balance product quality and velocity in an AI-first company and key leadership principles, like why it’s crucial to invest in your top performers and how to act as a productivity multiplier.

Rong Yan is HeyGen’s Chief Technology Officer. He brings the company's technological mission of making visual storytelling accessible to everyone, to life. Rong has nearly 20 years of engineering leadership experience from companies including IBM, Facebook, Square, Snap, and HubSpot.

Most recently, Rong was the VP of Engineering at Hubspot where he led the Data Intelligence and Automation product line and spearheaded the development of an intelligent CRM platform using data and AI. He was also the Director of Engineering turned Senior Director of Engineering at Snap, where he led a product engineering team of over 250 engineers across six locations, responsible for developing, optimizing, and maintaining core Snapchat features, including Camera, Messaging, Stories, Discover, Memories, and Identity.

He holds a Bachelor of Science in Computer Science from Tsinghua University and a PhD in Computer Science from Carnegie Mellon University.

• Introducing HeyGen’s interactive avatar & what this means for eng leaders (3:40)
• How a visual layer for AI agents could scale your leadership & build alignment in your teams and orgs (5:58)
• The different levels of communication flow within a company (8:17)
• How interactive avatars can enable interactions and coaching at scale (10:46)
• The possibilities of interactive avatars for personalized coaching, habit building, and behavior change (14:02)
• Insights on building an AI-first company (20:29)
• What the structure of an AI-first company looks like (22:05)
• How leading with speed works within an AI-first company (24:10)
• Navigating the balance between product velocity & quality (27:23)
• The impact of the “leading with speed” paradigm on hiring (30:34)
• The role of an engineering leaders is to be a productivity multiplier (32:40)
• How AI impacts productivity as an eng leader (34:43)
• Where to start when it comes to improving productivity (36:38)
• AI’s role in blurring the lines between IC & management (39:48)
• Spend more time on your top people (42:45)
• Rapid fire questions (44:21)

• HeyGen - With HeyGen, businesses can simply write their script and generate their video. No camera, no budget, no headaches. We've helped over 45,000 companies and millions of people create, localize, and personalize videos at scale.

Patrick Gallagher - Producer & Co-Host

Jerry Li - Co-Host

Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/

Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/

Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/