Ben Borkowski of Marich Music and Taylor Harnois discuss how Ben found a way to take his skills as an instrument repair technician and built a successful business.

They discuss how software solutions helped him focus his business and shed the load of paperwork and other hassles. Ben shared what he learned about how to grow a nearly 50 year-old local music shop into a thriving online business using tactics and strategies that you may not have expected.

-- SPECIAL PROMOTION --
For listeners of this podcast, Music Shop 360 is offering 50% off your start-up costs.
► Visit https://get.musicshop360.com/podcast to schedule a demo and redeem this offer.

-- EPISODE PAGE --
For a transcript, episode summary, and highlights, visit:
► https://musicshop360.com/interviews/start-a-profitable-instrument-rental-program-with-ben-borkowski/

-- LISTEN ON OTHER PLATFORMS --
Apple Podcasts ► https://podcasts.apple.com/us/podcast/the-music-shop-conversations-in-music-retail/id1615109715
Spotify ► https://open.spotify.com/show/4NS1n4qCOhmm00GUSyJQ3T
Google Podcasts ► https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL3RoZS1tdXNpYy1zaG9wLWNvbnZlcnNhdGlvbnMtaW4tbXVzaWMtcmV0YWls
Amazon Music ► https://music.amazon.com/podcasts/13bd7a3b-d56b-4676-bc3f-6831e917dfe4/the-music-shop-conversations-in-music-retail
Deezer ► https://www.deezer.com/show/3519307

Taylor Harnois and Jamie Major, seller engagement manager at Reverb, talk about using the platform at reverb.com to help improve online sales.

They talk about how the Reverb platform can help sellers of any size bring more visibility to their music shop and make more sales.

-- SPECIAL PROMOTION --
For listeners of this podcast, Music Shop 360 is offering 50% off your start-up costs.
► Visit https://get.musicshop360.com/podcast to schedule a demo and redeem this offer.

-- EPISODE PAGE --
For a transcript, episode summary, and highlights, visit:
► https://musicshop360.com/interviews/jamie-major-reverb-selling-music-gear-online/

-- LISTEN ON OTHER PLATFORMS --
Apple Podcasts ► https://podcasts.apple.com/us/podcast/the-music-shop-conversations-in-music-retail/id1615109715
Spotify ► https://open.spotify.com/show/4NS1n4qCOhmm00GUSyJQ3T
Google Podcasts ► https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL3RoZS1tdXNpYy1zaG9wLWNvbnZlcnNhdGlvbnMtaW4tbXVzaWMtcmV0YWls
Amazon Music ► https://music.amazon.com/podcasts/13bd7a3b-d56b-4676-bc3f-6831e917dfe4/the-music-shop-conversations-in-music-retail
Deezer ► https://www.deezer.com/show/3519307

Taylor Harnois and Tara Noble talk about the challenges and rewards of specialization in the retail music industry. Tara discusses the benefits of building lasting relationships based on expertise and the network of drummers she associates with.

Tara also shares some of her insight and advice she learned from years working in the retail industry.

-- KEY INSIGHTS --

• When you do a better job than anyone else, customers will come looking for you.
• Building great customer relationships will pay long term dividends.
• Serving a niche community can be very profitable.
• Identify customers beyond your intense professionals.
• Learn to be adaptable.

-- SPECIAL PROMOTION --
For listeners of this podcast, Music Shop 360 is offering 50% off your start-up costs.
► Visit https://get.musicshop360.com/podcast to schedule a demo and redeem this offer.

-- EPISODE PAGE --
For a transcript, episode summary, and highlights, visit:
► https://musicshop360.com/interviews/tara-noble-dubs-drum-basement-long-term-customer-relationships/

-- LISTEN ON OTHER PLATFORMS --
Apple Podcasts ► https://podcasts.apple.com/us/podcast/the-music-shop-conversations-in-music-retail/id1615109715
Spotify ► https://open.spotify.com/show/4NS1n4qCOhmm00GUSyJQ3T
Google Podcasts ► https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL3RoZS1tdXNpYy1zaG9wLWNvbnZlcnNhdGlvbnMtaW4tbXVzaWMtcmV0YWls
Amazon Music ► https://music.amazon.com/podcasts/13bd7a3b-d56b-4676-bc3f-6831e917dfe4/the-music-shop-conversations-in-music-retail
Deezer ► https://www.deezer.com/show/3519307