The Property Management Playbook

By: Andrew Nguyen & Robert Gallo
  • Summary

  • The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.

    © 2025 The Property Management Playbook
    Show More Show Less
Episodes
  • Ep. 8 - A Chat with Sarah Cincotta and the Importance of Knowing PM Legislation
    Jan 17 2025

    Send us a text

    This week, we’re thrilled to welcome a very special guest: Sarah Cincotta, Founder of Rise with Sarah Cincotta and a renowned trainer of property management business development managers.

    Join us as we deep dive into an engaging conversation about the critical importance of understanding property management legislation. Sarah shares her expert insights on why mastering the legal side of property management is a game-changer for BDMs and PMs and how it can elevate their performance, reduce risk, and build stronger client relationships.

    Whether you’re a seasoned professional or just starting in the property management industry, this episode is packed with practical advice and invaluable takeaways. Don’t miss it!

    Show More Show Less
    35 mins
  • Ep. 7 - Use of the Premises for Illegal Purposes and Merry Christmas!
    Dec 24 2024

    Send us a text

    In this episode of The Property Management Playbook, we explore the complexities of Section 91ZQ of the Residential Tenancies Act, which addresses the use of rental premises for illegal purposes. Andrew and Robert delve into the legal implications, the steps property managers should take when faced with these situations, and how to handle these notices to vacate effectively. With practical insights and real-world scenarios, this episode provides the knowledge you need to navigate these challenging circumstances while ensuring compliance and protecting your clients’ interests.

    As the year comes to a close, we also take a moment to reflect on the highlights of 2024, celebrate the progress made in the property management industry, and share a glimpse of what’s ahead for Castellan Consulting in 2025. Whether you’re a seasoned property manager or just starting out, this episode is packed with valuable takeaways. Don’t miss it!

    Show More Show Less
    28 mins
  • Ep. 6 - New Rental Reforms and Rental Dispute Resolution Victoria
    Dec 13 2024

    Send us a text

    In this episode, we dive into the latest rental reforms in Victoria and explore the transformative impact these changes are having on the property management landscape. From understanding new renter and residential rental provider rights to unpacking the role of Rental Dispute Resolution Victoria, this episode equips property managers with the insights needed to stay compliant and proactive.

    Join Andrew Nguyen and Robert Gallo as they share practical tips for navigating complex disputes, addressing common challenges, and ensuring smooth outcomes for all parties involved. Whether you're a seasoned property manager or just starting out, this episode is packed with valuable knowledge to help you master these changes and continue delivering exceptional service in an evolving industry.

    Don't miss this essential guide to Victoria's rental reform journey!

    Show More Show Less
    1 hr

What listeners say about The Property Management Playbook

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.