The ServiCeo Podcast

By: Porché Unique
  • Summary

  • The ServiCEO Show” is a talk show aimed at exploring the challenges of maintaining customer satisfaction and improving customer retention through enhanced customer service skills and strategies. Hosted by Porché Unique, the show will feature interviews with entrepreneurs and everyday customers to unpack the daily struggles of working with entrepreneurs and customers. Through insightful discussions, the show aims to provide actionable strategies for businesses to enhance the customer experience and overcome common challenges.
    Copyright 2024 All rights reserved.
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Episodes
  • EP 2- Professionalism, Growth & Client Success: Shakura's Road to Beauty Mastery The ServiCEO Show
    Nov 4 2024

    Join me, Porche Unique, as I welcome the extraordinary Shakura to The ServiCEO Show. The brow specialist and entrepreneur Shakura joins us today to share her inspirational journey from shy newcomer to acclaimed beauty industry leader. Recognized by Baltimore's Voyage magazine and nominated for Best of Baltimore, Shakur opens up about her transformation, stepping into the spotlight and growing her business, MIKU Beauty Studio.

    As usual, We kick off with an engaging icebreaker game, where Shakura candidly discusses overcoming her shyness and the importance of networking outside one's comfort zone.

    Shakura's story of entrepreneurial courage shines through as she recounts pivoting from makeup to brow services during the 2020 pandemic. Celebrating four years in business, she shares the strategic steps she took to build her brand, using separate digital platforms to maintain a distinctive personal touch even as she expands her team. Her commitment to continuous learning stands out, as she emphasizes staying ahead of beauty trends while providing top-notch service, all underscored by her humility and openness to growth.

    In this episode, we also highlight the role of professionalism, workplace etiquette as an entrepreneur, and effective client communication play in business success. Join us for an episode brimming with valuable lessons and exciting plans for the future.

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    1 hr and 11 mins
  • EP1- The ServiCEO Show
    Oct 28 2024

    EP1- The ServiCEO

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    45 mins

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