Lucy Todd is a certified professional coach who empowers women to create their dream career roadmap and gain the confidence to pursue their goals. Having overcome burnout and tapped into her passion for helping others, she leverages her personal experiences to demonstrate how self-compassion and courage are at the core of transformation—and within arm’s reach.

During our discussion, she dives into why we need to hone our self-advocacy skills when exploring our professional needs, and provides actionable takeaways for paving a new and more meaningful path.

For more on the similarities and differences between therapy and coaching, check out Lucy's blog post: Therapist, Coach, or Mentor: How To Decide What’s Right For You.

To connect with Lucy, join her email list or book a free intro call at lucytoddcoaching.com

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

Célia Zermatten is a career and empowerment coach who helps others build clarity, control, and confidence in their professional lives. After experiencing several years of chronic pain and navigating various health uncertainties, Célia created a roadmap that would allow her to persevere through difficulties and wholly appreciate every win.

In this episode, we talk about how high-achieving women must listen to their bodies and tap into a support system to aid their empowerment journey.

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

Certified nutrition chef and passionate food educator, Shelley Loving strives to make healthy eating accessible and fun. After her husband suffered a massive health scare in 2014, she embarked on a journey to forever change what she put on her family’s plate.

In this episode, we talk about the importance of food nutrition, and how career women can make small steps to prioritize their wellbeing while chasing their ambitions.

To learn more about Loving's services and nutrition community, visit:

• https://www.shelleycanhelp.com/on-the-fork-open-

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

Fostering diversity takes work, but it becomes well worth your efforts when you experience growth, celebration, and transformation. How can organizations recognize the importance of DEIA and take small action steps to weave into the fabric of their company culture?

Our guest, Shikha Desai, is the Vice President of Operations for Student Resources at United Healthcare. With an extensive career that spans countries and titles, she recognizes the importance of fostering a space where diversity can thrive. In this episode, she talks about her encounters with people that kindled her passion for DEIA, and how their stories continue to empower her in her everyday work.

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

DEIA isn't just a buzzword, but a movement that centers underrepresented voices. So, how can we contribute to a more just and fairer world as we navigate the complexities of the business landscape?

Our guest, Ika Washington, is the Founder of ⁠Diversity Talk⁠, a consulting firm that helps organizations implement health equity solutions. In this episode, she talks about her personal and professional experiences as a Black woman and DEIA leader, and how she strives to transform individuals and companies alike by spotlighting prevalent DEIA issues, providing safe learning spaces, and advocating for solutions that will help make a better world for everyone.

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

Employee recognition secures continuous business success. How can leaders foster an empowering culture that allows their team members and companies to truly thrive?

Our guest, Monica Rothgery, is the former COO of KFC in the United States, an electric keynote speaker, and author of her new book, Lessons from the Drive-Thru, where she sheds her insights on authentic leadership, transformative perspective, and unwavering perseverance in the face of the unexpected. In this episode, she talks about her colorful career journey and the importance of prioritizing recognition in every season, whether for yourself or your team members.

⁠⁠Buy Monica's book today! ⁠⁠

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

Our community plays a vital role in our success, especially when we undergo transformational life changes. How do we pay their empowerment forward?

Alex Hennessey is the Director of Communications for Borgata Hotel Casino & Spa. In this episode, she shares how notable life changes have built her career resilience and prepared her to navigate her path with confidence. She emphasizes the importance of taking care of your mental wellness, tapping into your network, and holding true to the values that define your personhood.

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.

We only live once. What do we do when we have dreams to fulfill, but are held back by our fear of change? What happens when we face the unexpected and need resilience to help us persevere?

Our guest, Christine Eunji Kim, is a Senior Software Engineer at DraftKings and a freelancing actress. Driven by her passion for both tech and expressive storytelling, Christine navigates her two worlds with confidence and flexibility. She talks about how her experiences feed her growth mindset, empower her to break cultural barriers as a Korean-American woman, and pursue big goals even when uncertainty threatens to be louder than ambition.

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Thirsty Thursday is a deep dive into what’s going on today with women in the customer contact industry, and in the business world at large.

With research, history, and a good cup of coffee on our side (or whatever beverage we are feeling that day), we are excited to talk about ways we can continue to make the professional landscape a better place for women.