#61 Learn more about how the Viable System Model can be used to transform an organization. - And how this can be implemented into BPM.

In this episode, I'm talking to Dr. Martin Pfiffner about the Viable System Model (VSM). A model, which focuses on the third dimension of organizing: the communication and steering. This perspective is super interesting for us as process people and there are some interesting aspects, how we can implement the learnings into processes.

Today’s Guest:

Dr. Martin Pfiffner

Martin studied at the University of St. Gallen, where he graduated with a PhD in economics. As an assistant to Professors Peter Groß in sociology and Fredmund Malik in management, he worked his way into system-oriented management theory. Later, he studied management cybernetics in Canada and Wales with Professor Stafford Beer.

Martin is considered one of the world’s leading experts in the practical application of the Viable System Model. In the past 30 years, Martin has supported countless economic, public or private organizations from all around the world.

He built up Team Syntegrity Europe and became Senior Partner, Executive Board Member and Member of the Board of Directors of Malik Management AG.

Since 2017, he has bundled his consulting activities under the brand of mp consulting and is helping to organize and structure companies based on the theory and practice of managerial cybernetics and systems sciences.

You’ll learn:

• What the Viable System Model is
• How it can be used to transform organizations
• And what we as process people can learn from it

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode61

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