Unhappy Customers
Jan 6 2025
Length: 1 min
Podcast

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Unhappy Customers

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Summary
One of the responsibilities of a CEO is to manage risks. Last month when United Healthcare’s CEO was murdered, this tragedy highlighted a risk that will probably now receive significant attention. That’s the risk of unhappy customers responding in unexpected ways. The bigger the company, the more removed CEOs can become from policies and decisions ...

The post Unhappy Customers appeared first on Unconventional Business Network.

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