Technology has revolutionized the way we live, work, and interact with each other. And the healthcare industry is no exception. Digital transformation has made it possible to deliver healthcare innovatively, from virtual consultations to remote monitoring of patients. However, this transformation is not without its challenges. How can healthcare organizations fully realize the value of digital innovation?

Aaron Mauck, former Harvard faculty and the Vice President and Executive Partner at Advisory Board, leverages his extensive healthcare background to support digital initiatives by generating strategic and operational insights to tackle the core challenges impacting performance. According to him, prioritization and pragmatism are crucial to success in digital health, as overambitious goals can lead to decreased productivity. He emphasizes the importance of reducing friction in the digital healthcare experience, particularly on the consumer side and restructuring data management systems to enable AI to make a meaningful impact. In addition, organizations must embrace a cost-conscious approach to digital transformation, integrating new technologies while being mindful of investment strategy and financial constraints. 

In this episode of For the Better, Ben Cash chats with Aaron Mauck, Vice President and Executive Partner at Advisory Board, to explore the challenges and opportunities of digital transformation in healthcare. Aaron highlights minimizing friction in healthcare delivery, adopting a cost-conscious approach to digital transformation, and improving AI’s impact through effective data management. He provides valuable insights on leading strategic initiatives and fostering growth in retail healthcare.