• WhatWorks: Mastercard Evolves To Systemic HR™ - E193

  • Oct 23 2024
  • Length: 21 mins
  • Podcast

WhatWorks: Mastercard Evolves To Systemic HR™ - E193

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  • Summary

  • In this episode of the WhatWorks podcast series, Nick Benaquista, SVP, People and Capability Partner, Chief Administration Office and Strategic Growth at Mastercard, shares how Mastercard has transformed HR from a static, siloed, overlapping model towards the product and consulting-oriented model of Systemic HR. Now in year 2 of the ongoing transformation, the company is continuing to change HR roles, jobs, operating models, and skills, and is using technology and AI to elevate the employee experience and its continuous business transformation.

    Interviewee Nick Benaquista, SVP, People and Capability Partner, Chief Administration Office and Strategic Growth at Mastercard

    Company Mastercard, a leading US-based global payment solutions provider with 33,000 employees

    Additional Information

    The Systemic HR Operating Model

    Why The World Needs A New Operating Model for Human Resources

    The Mastercard HR Transformation Story

    Keywords: Employee Experience, HR Technology, Systemic HR, AI in HR, HR capabilities, HR roles
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