To be added

Some organizations seem to perform better, create results faster, and the people in those organizations seem to have fun on top if this? But how can that be when you are currently stretched in all directions and don't know how to get stuff done?

In this episode we are talking with Amy Levine, who is an expert in neuroscience and how it impacts high-performance teams and the leaders (and their leadership style). Science to the rescue!

After a decade leading global productivity for Fortune 100 companies, Amy ventured on her own to help even more high-potential organizations improve performance and profitability. It's been a fascinating ride.

She partners with leaders and organizations to build high-performing cultures and achieve accelerated growth. With a focus on science-based strategies and proven methodologies, Amy helps clients improve stakeholder collaboration, optimize processes, and drive award-winning results. As a seasoned facilitator and coach, she creates inclusive environments for open dialogue and peer exchange, ensuring effective communication and goal achievement.

In this episode of the podcast we are talking about:

• Amy’s background and her focus in building high-performance teams
• What is the problem for (new) leaders
• The need for strategy, aligned communication, selection of the right people, gamification/”competition”
• Impact of high-performance organization on leadership and outcomes
• Neurotransmitters as potential influence for culture (wow, science!)
• How to apply this knowledge to organizations
• Behavior as a leader and questions to ask yourself and your team members for adapting

Amy can be found on LinkedIn here: https://www.linkedin.com/in/amyllevine

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Hey J-M, what do think when you hear the word “seven”?

Well, maybe the seven wonders of the world? Seven rings? Seven deadly sins? My favourite song by Ariana Grande?

Hmm, these are all good ideas, but how about a Season 7 of the What’s Your Baseline podcast?

No way, what do we have in store for this season?

A mix of interviews and topic shows, just as in all of the last seasons. But we also will mix up some things - we will do video podcasts in addition to the audio podcasts now, And we’ll keep it short and sweet!

But what stays the same is the high-quality content that you expect from us and brought us to over 35,000 downloads. So, hang on a bit and we will be back with Season 7 next Monday August 26!

See you then!

Some organizations are like a ticking time bomb when it comes to their processes and (IT) architecture.
"The old guard" is about to leave the organization in masses (and sometimes not voluntarily) and a lot of knowledge about how things are wired up - which is what architecture is all about, right? - will leave as well. And not too many organizations are prepared for this, and rather pretend that the young kid fresh from college can fill the hole. Note to those orgs: they won't.

Our guest in this episode is Peggy McCann - she is a veteran business professional who has specialized working in areas that transform business operations. Peggy worked extensively in process mapping and process improvement utilizing new and emerging technologies. She developed workflows for companies that installed new ERP systems that necessitated corporate culture and process change, and worked on multi-national implementations advising and working to meld program roll out to national standards and diverse cultures both internal and external.

Peggy is a project leader covering process engineering; functional/system integration; process controls and system security, and does business advisement for entrepreneurs; financial tracking, marketing, web presence, and ecommerce. She is an advisor for game development firm dealing with internet safety for children, multi user controls and guidelines - community work establishing and defining arts in action.

In this episode of the podcast we are talking about:

• Peggy's background
• The impact of (forced) retirement for the individuals and what organizations do wrong in that situation. And challenges for the people who shall replace them
• Benefits of keeping older employees around (the pendulum that swings)
• Risks for organizations - IT architecture, lack of interest on old technology, data lakes, etc. Orgs don't know what is running!
• What can companies (HR) do? How does the conversation between the org and the individual change? How shall roles change?
• Steps going forward: HR assessment, structured knowledge management capture plan, mentoring, flexible transition models into retirement

Peggy can be found on LinkedIn here: https://www.linkedin.com/in/peggy-mccann-147b564/.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

How do I get started? What is the first thing that I look at? Who will be my allies? What do I need to put in place? When you are tasked to build a brand new Business Architecture practice in an organization that has not had one before is a challenging task. When you have to do this in a 60-year old organization in a field that is relatively unique on the market, that might be even more challenging.

Our guest in this episode is Breanne Casteel, a catalyst for change enablement through collaboration and connections to drive empathetic business solutions.

She is a passionate advocate with 20+ years experience bringing awareness of Business Architecture and Business Analysis skills and mindset to numerous roles in the organization with an emphasis on communication, transparency, and collaboration across silos.

In this episode of the podcast we are talking about:

• Breanne’s background
• The case for Business Architecture
• Finding sponsorship and allies
• Creating and showing the value of Business Architecture day-by-day
• (Lack of) Reference models
• How to get started without a BPM tool first – and then choosing one after the start
• Planning and building a roadmap – for the organization and the business architecture team as well
• Setting up a strategic project portfolio for the organization

You can find Breanne on LinkedIn here: https://www.linkedin.com/in/breannecasteel/.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

"I just bought your tool, now you have to tell me what I can do with it".
No kidding, that is what one client to said to me once. Well, here is a starter for you - in our latest episodes we are talking about the use cases for Business Process Management (not all of them, because we have that self-imposed limit of an hour-ish length for each episode).

In this episode of the What's Your Baseline Podcast we talk about:

• Short review of the Process Lifecycle
• (Process) Documentation, publishing, and standardization
• (Process) Inventory and analysis
• Process improvement
• System implementation
• Roll-out support
• Perishable insights response (BI and PI)
• Execution monitoring
• Customer experience design
• Risk mgmt and regulatory compliance
• Digital twin of an organization
• Quality management (Enterprise Mgmt System)

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Why do some applications have a large following and their revenues soar, while others are struggling with making a sale and are virtually unknown? Or why do you struggle with building internal acceptance for your program?

One reason might be that the former companies were able to build a community that includes not only users (and ends up being a glorified help desk), but also people who are convinced that your program is the best in its market ("superfans" - there is a whole concept around this, but I don't want to go too far here). But now the question is: How do you build such a community?

The guest in this episode is Heather Wendt, the community manager for Gain, Grow, Retain, and she has a lot of experience in customer success and community building. She also worked extensively in the learning field, which is another area to increase adoption in organizations

In this episode of the podcast we are talking about:

• Heather’s background
• How “community” goes hand-in-hand with customer success
• Functions of communities - help, concepts, nerding out, learning/teaching
• Why should an organization stand up a community? How to pitch the idea to senior management?
• Find and involve super users
• Where to find “your people” - examples of good community
• How to stand up and manage a community
• Measuring the success

Heather can be reached via LinkedIn here: https://www.linkedin.com/in/hmwendt/, and her community can be found here: https://gaingrowretain.com/.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

AI is *the* hot thing these days and you cannot pass any tool that does not have these two characters attached to it.

That is also true for the BPM space, and this week we have the pleasure to speak with a person who is working in this space for over 20 years and his tool has built in AI already, while other vendors are still thinking about how to integrate it in their stack.

The guest in this episode is Scott Armstrong, CEO of Interfacing, a BPM tool provider. He is a entrepreneur and investor at heart and also a partner in various consulting groups. In addition to this he is an avid skier.

In this episode of the podcast we are talking about:

• Scott's background (and a lot of Canadian geography ;-)
• The evolution of BPM and the AI hype cycle
• How AI is currently implemented in tools and where things will go
• How to implement AI in your program
• Ethical concerns and other potential drawbacks

Scott can be reached via LinkedIn here: https://www.linkedin.com/in/solution/ or via email at scott.armstrong@interfacing.com.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.