Showing results by narrator "walter Dixon" in All Categories

Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it - from industrial giants such as Mercedes-Benz and Cummins Engine to Silicon Valley sweethearts such as Apple and Google to digital innovators like Warby Parker and Peloton.

We all know that life in prison ain't grand, but the utter horror of it springs from the pages of this autobiography, written by a one-time death-row inmate. Billy Wayne Sinclair is now serving a reduced 90-year sentence for murdering a Baton Rouge convenience store owner in a robbery gone wrong more than three decades ago. His story of an adult life spent in one of Louisiana's harshest prisons is amazing, not only because he has survived with his soul intact, but because it provides such a raw look at the inner workings of a system bent on revenge, not rehabilitation.

Based on his observations over three decades, Henry Kamm, Pulitzer Prize-winning New York Times Southeast Asia correspondent, unravels the complexities of Cambodia. Kamm's invaluable document - a factual and personal account of its troubled history - gives the Western listener the first clear understanding of this magic land's past and present.

In Process-Oriented Hypnosis, internationally recognized psychologist Michael D. Yapko provides clinicians with a new framework for utilizing hypnosis with clients. Yapko encourages clinicians to take a broader perspective, in which patterns rather than individual symptoms are the emphasis of therapy. He offers numerous insights into ways clinicians can home in on the process of how people come to suffer various types of emotional distress.

What does it really mean to be a man? What are some of the landmarks along the road to mature masculinity? And what of the feminine components of a man's personality? Women have developed, over the centuries, considerable expertise in the technique of adapting to men, and for good reason, but that is not the same as truly understanding them. The transition from male childhood to real manhood is a complicated struggle, and explored in this book. As timely today as when it was first published, He provides a fascinating look into male identity and how female dynamics influence men.

Once dominated by global banks, hedge funds, and multinational corporations, the foreign exchange market, or forex, is now easily accessible to traders and investors around the world. But in order to make the most of your time in this market, you need to have a firm understanding of how it works. Written by forex expert Kathy Lien, The Little Book of Currency Trading shows you how to effectively trade and invest in today’s biggest market. Page by page, she describes the multitude of opportunities possible in the forex market....

In The New Nature of Business: The Path to Prosperity and Sustainability, businessman Andre Hoffmann and journalist Peter Vanham describe how companies should change their ways to have continued success, and why the current modus operandi is not working. They present a template for creating "sustainable prosperity", and case-studies of companies that survived and thrived by opting for change. In doing so, they provide a way out of long-standing dilemmas, such as how to balance business needs with impact on nature, shareholders with stakeholders, and short-term vs. long-term profits.

It is often said, even by critical scholars who should know better, that “writing in the name of another” was widely accepted in antiquity. But New York Times bestselling author Bart D. Ehrman dares to call it what it was: literary forgery, a practice that was as scandalous then as itis today. In Forged, Ehrman’s fresh and original research takes readers back to the ancient world, where forgeries were used as weapons by unknown authors to fend off attacks to their faith and establish their church.

The Wealth and Poverty of Nations is David S. Landes' acclaimed, best-selling exploration of one of the most contentious and hotly debated questions of our time: Why do some nations achieve economic success while others remain mired in poverty? The answer, as Landes definitively illustrates, is a complex interplay of cultural mores and historical circumstance.

In The Masters of Private Equity and Venture Capital, the pioneers of the industry share the investing and management wisdom they have gained by investing in and transforming their portfolio companies. Based on original interviews conducted by the authors, this book is filled with colorful stories on the subjects that most matter to the high-level investor, such as selecting and working with management, pioneering new markets, adding value through operational improvements, applying private equity principles to non-profits, and much more.

The dawn of 1945 finds a US Army at its peak in the Pacific. Allied victory over Japan is all but assured. The only question is how many more months—or years—of fight does the enemy have left. John C. McManus’s magisterial series, described by the Wall Street Journal as being “as vast and splendid as Rick Atkinson’s Pulitzer Prize-winning Liberation Trilogy,” returns with this brilliant final volume.

In early 1942, the Imperial Japanese Army and Navy were advancing on all fronts, humiliating Allied forces throughout the Pacific. In a matter of months, Japan had conquered an area larger than Hitler's empire at its apex. Hawaiians and Australians feared a future under Hirohito. The fate of half of mankind was hanging in the balance.

The history of international cinema is now available in a concise, conveniently sized, and affordable volume. Succinct yet comprehensive, A Short History of Film provides an accessible overview of the major movements, directors, studios, and genres from the 1880s to the present.

North America was settled by people with distinct religious, political, and ethnographic characteristics, creating regional cultures that have been at odds with one another ever since. Subsequent immigrants didn't confront or assimilate into an "American" or "Canadian" culture, but rather into one of the 11 distinct regional ones that spread over the continent each staking out mutually exclusive territory. In American Nations, Colin Woodard leads us on a journey through the history of our fractured continent....

Storm Clouds over the Pacific begins the story long before Pearl Harbor, showing how the war can only be understood if ancient hatreds and long-standing geopolitics are taken into account. Harmsen demonstrates how Japan and China's ancient enmity led to increased tensions in the 1930s, which, in turn, exploded into conflict in 1937.

The Lean Product Playbook is a practical guide to building products that customers love. Whether you work at a start-up or a large, established company, we all know that building great products is hard. Most new products fail. This book helps improve your chances of building successful products through clear, step-by-step guidance and advice.

Currency wars are one of the most destructive and feared outcomes in international economics. At best, they result in countries stealing growth from their trading partners. At worst, they degenerate into inflation, recession and real violence. Author James Rickards concludes that currency wars are as problematic now as they were in 1971 when President Nixon took the dollar off the gold standard. Headlines about the debasement of the dollar, bailouts in Europe and Chinese and currency manipulation are all indicators that we're entering an even more dangerous phase.

Governments have always struggled to tax in ways that are effective and tolerably fair. Sometimes they fail grotesquely, as when, in 1898, the British ignited a rebellion in Sierra Leone by imposing a tax on huts - and, in repressing it, ended up burning the very huts they intended to tax. Sometimes they succeed astonishingly, as when, in 18th-century Britain, a cut in the tax on tea massively increased revenue. Two leading authorities on taxation provide a fascinating and informative tour through these and many other episodes in tax history, both preposterous and dramatic....

In a book that took eight years to research and write, leading Bible scholar Bart D. Ehrman explores how an apocalyptic prophet from the backwaters of rural Galilee crucified for crimes against the state came to be thought of as equal with the one God Almighty Creator of all things.

Large numbers of atheists, humanists, and conspiracy theorists are raising one of the most pressing questions in the history of religion: "Did Jesus exist at all?" Was he invented out of whole cloth for nefarious purposes by those seeking to control the masses? Or was Jesus such a shadowy figure - far removed from any credible historical evidence - that he bears no meaningful resemblance to the person described in the Bible?