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Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

Before the East India Company and before the British Empire, England was a pariah state. Seeking better fortunes, 16th and 17th century merchants, pilgrims and outcasts ventured to the kingdom of the mighty Mughals, attempting to sell coarse woollen broadcloth along the silk roads; playing courtiers in the Mughal palaces in pursuit of love; or simply touring the sub-continent in search of an elephant to ride.

I should have known everything was going to change when she walked into my tattoo shop... Timid as hell and gorgeous to the extreme. I knew better than even thinking about touching a woman like that. My life is dangerous. My calling wicked. Willing to cross any line to protect the innocent. I thought I’d never see her again until my little boy tumbled and busted his lip, and I found her working at the doctor’s office. The woman who’d taken possession of my thoughts. When it becomes clear she’s in trouble, I offer up a deal.

Kaylee Rose Burton, kindergarten teacher, has never been a believer in fantasies. Living in L.A. her entire life, she knows the glitz and glam of Hollywood is just an illusion. That is until she stumbles head first into the arms of Hollywood's most eligible bachelor. It was just another day for Paxton Myles on the red carpet until the blue-eyed beauty literally stumbles at his feet. A single glimpse in her innocent eyes and he knows he has to have her. After one night of unbridled passion, Kaylee slips away to live her quiet life, but the paparazzi has other ideas.

Show Me the Way: Rex Gunner. A sexy single dad with a huge chip on his shoulder. Can Rynna show him he deserves to be loved? Follow Me Back: Dr. Kale Bryant is gorgeous, compelling, and married to his job. The only thing he has time for are one-night stands and short-lived flings. Until the day he meets Hope and his entire foundation is rocked. Lead Me Home: Bar owner, Oliver Preston, knew better than to get close to Nikki. He’s always wanted her, but she was the one thing he couldn’t allow himself to have.

Powerful venture capitalist Claire Pressley is done with stressful New York and has set her sights on a "treechange"—renovating a homestead in Eagle Cove, Oregon, to make a gorgeous guesthouse. Her plan isn't quite so simple when it turns out Eagle Cove's beloved town librarian Ruby Jordan had been saving to buy the homestead herself. Worse, Ruby had some grand, beautiful dream to turn it into an animal shelter.

He wanted nothing at all...until he found she had everything to give.... Sunder lead singer and guitarist Sebastian Stone has everything - fans, fame, and fortune. He also has a heart full of bitterness and a reputation for a short-fused temper. But an outward reputation rarely reveals the true man inside.

Today’s world is unpredictable and full of contradictions, and navigating its complexities while trying to make the best decisions is far from easy. The Joy of Science presents 8 short lessons on how to unlock the clarity, empowerment, and joy of thinking and living a little more scientifically. In this brief guide to leading a more rational life, acclaimed physicist Jim Al-Khalili invites listeners to engage with the world as scientists have been trained to do.

Merchants of Doubt has been praised—and attacked—around the world, for reasons easy to understand. This book tells, with “brutal clarity” (Huffington Post), the disquieting story of how a loose-knit group of high-level scientists and scientific advisers, with deep connections in politics and industry, ran effective campaigns to mislead the public and deny well-established scientific knowledge over four decades.

I should have known I’d be playing with fire when I found the sexy as hell woman moving in next door... It was pouring rain, so I figured the neighborly thing to do would be to lend a hand. I nearly dropped to my knees when I realized who she was. Hailey Wagner. It’s been six years since I’ve seen her, and she’s always been the one person on earth who is off limits.

98 percent of fire magi who attempt the agonizing forbidden ritual known as The Burning don’t survive. Those who do…level up in ways undreamt of by the Unburned. I survived. Now I've got other problems.

I'd had less than a week to recover from an incident that left me half-dead. My body was battered and bruised in ways I can't even begin to describe. Dark magic use had consumed me, spat me out a husk of a man. I was little more than flesh and bone, weary to my very soul. So, of course, there was a knock at the door. My smile faded, happy face turning to tears, as Kate - a gorgeous vampire and the woman I lust over at every available opportunity - told me the news. Dark magic came to me as my eyes snapped to black and my tattoos felt fit to burst with energy.

From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.

For years, I’ve tried to keep my distance from Dakota Cooper. She’s everything I’ve ever wanted and the one thing I can’t have. But when she calls me in the middle of the night after someone tries to break into her house, I can no longer handle that distance, and I convince her to stay with me, along with her young son. I should have known having her living under my roof would push me to the edge. Ignite the need that has simmered for so long.

An awful lot has happened in the last 100 years or so. In fact, when you look at how much went on in the 20th century, it's amazing it didn't take longer than that. And what have we learnt? A few obvious lessons include: megalomaniac men with moustaches in charge of countries tend to turn out to be bad; anyone who thinks they can explain let alone sort out the Middle East is wrong; France simply cannot be relied upon; America may or may not be the cause of everything good and bad in the world (depending on who you ask).

When humanity is threatened by an explosion at a Russian research laboratory, coworkers and friends in a small southern town must band together for survival. They realize too late that this is no ordinary plague . . . and that the enemy they have to fight may not be the only thing they need to worry about.

Procrastination stops and fear evaporates when we have the correct follow-up skills. No more dreading the telephone. Prospects will return our telephone calls. And now we can look forward to easy, bonded conversations with prospects who love us.

We live in an age of waffle, mumbo-jumbo, and bad thinking. We're forever being fed dodgy information by so-called experts, scientists, opinion-makers, politicians, journalists, and jumped-up little graduates.

Al Murray's Book of British Common Sense helped Great Britain get back on her feet by providing an injection of common sense to counteract all the balls and waffle we've been subjected to in this once great nation of ours. Now he's back, and he's turning his attention to You. The Pub Landlord knows that you, like so many others in Broken Britain, need help to Help Yourselves.

A Concise History of the Middle East provides a comprehensive introduction to the history of this region. Spanning from the pre-Islamic era to the present, it explores the evolution of Middle Eastern institutions and culture, the influence of European colonialism and Western imperialism, regional modernization efforts, the struggle of various peoples for political independence, the Arab–Israel conflict, the reassertion of Islamist values and power, the issues surrounding the Palestinian Question, and more.