• #16 - Mark Sheppard on Innovation in L&D Products, Processes, and Practices

  • Jan 8 2025
  • Length: 1 hr and 35 mins
  • Podcast

#16 - Mark Sheppard on Innovation in L&D Products, Processes, and Practices

Listen for free

View show details

  • Summary

  • Overview: In this episode of the L&P podcast, I speak with Mark Sheppard, a learning architect, designer, and self-proclaimed L&D “geek" about ways that that L&D professionals and teams can innovate their products, processes, and practices. Mark is the owner and founder of 2Sphynx Innovations, an L&D consultancy serving the public and private sectors in Canada and the US. With an impressive academic background and 30 years+ in the L&D field, Mark and I discuss a wealth of principles and practices you can use to change the way you consult, design, create, and lead. Key Topics: In the conversation, we hit on a number of interesting topics relevant to learning and performance, including: Striking the right balance between efficiency and innovation in L&D performanceThe yin-yang relationship between learning and performanceThe role of emotions—both positive and negative—in impactful learningLearning in the flow of workDos and don’ts of online instructionThe value of full-stack L&D consultingMark’s advice on being a freelancer/contractorThe value of open-ended questions and challenging assumptions when working with stakeholdersThe many uses of LLMs for L&DWhy context often trumps content when it comes to learningThe crucial difference between gamification of learning and game-based learningThe shortcomings of traditional L&D frameworks and some better alternativesBarriers to innovation in L&D and how to overcome themAnd much more! Connect with Mark: LinkedIn: https://ca.linkedin.com/in/marksheppardBlue Sky: https://publictest.bsky.cz/profile/did:plc:jk4hydiju4stbfzvtamktpjq2Sphynx: https://2sphynx.com/ Mentions and Resources: Performance as a function of efficiency AND innovationRole of emotion in learningEducation vs. learningLearning and performance as yin and yangBob Mosher - Learning in the workflowThe roots of instructional design in the militaryOnline instruction: dos and dont's - (1) The importance of having a co-facilitator for live online learning, (2) the importance of videos and office hours for asynchronous online courses Being a "full-stack" L&D professionalTips on being a freelance L&Der- (1) Being a trusted advisor, (2) having empathy for SMEs and learners, (3) thinking like an entrepreneur/owner, (4) focusing on solving problems>providing training solutions, (5) watching out for bad contracts, (6) engaging in regular marketing and sales and articulating your value prop The role of powerful questions (e.g., "how might we") in building trust, challenging assumptions, and creating better solutionsImportance of pre-boarding to successful onboardingThe value of LLMs for L&D - (1) knowledge management, (2) time saving, (3) content design and development, (4) sounding board, (5) thought partner, (6) devil's advocate, (7) needs analysis and evaluation, (8) data analysis and insightsLLM watch outs - too much focus on content production>processThe role of play and fun in learningPerformance analysis and improvement - Guy Wallace, Geary Rummler, Joe Harless, W. Edwards Deming MicrolearningPerformance supportImportance of context and activities>content and eventsIterative L&D - agile, rapid prototyping, SAMThe Kirkpatrick Framework and its shortcomingsThe CIPP Evaluation Framework (Context-Input-Process-Problem)Will Thalheimer's Learning Transfer Evaluation ModelThe ADDIE Framework - a macro doctrine, NOT a process or project plan3 targets of innovation for L&D - (1) Product, (2) Process, and (3) PracticeBarriers to innovation in L&D - (1) fear, (2) inertiaGame-based learning/design vs. gamifying learningPromises and pitfalls of gamificiationThe psychology of game-based learning - social learning, novelty, choice, experimentation/safetyConditions vs. constraints in design of gamesDunning-Kruger Effect - mismatch between competence and confidenceYerkes Dodson Curve - Moderate anxiety as a beneficial for learningImportance of breaks and working with your brain in mind
    Show More Show Less
Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about #16 - Mark Sheppard on Innovation in L&D Products, Processes, and Practices

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available