What’s the secret to long-term business growth? A focus on client success. This episode reveals why over-delivering on promises is essential and how it can transform satisfied customers into loyal advocates.

We discuss practical steps like setting clear expectations, celebrating client wins, and providing unmatched accountability. Discover how these strategies drive retention, increase lifetime value, and fuel business growth.

Don’t miss this episode packed with actionable insights. Listen now!

🎁 Free gift for online health and fitness coaches: https://docs.google.com/document/d/1ov0MRGb5Y6pA1w3P1IFz-3tQNLvbZ5Qw/edit?usp=sharing&ouid=104147438613498265699&rtpof=true&sd=true

Where to find Michaelangelo:

Website: https://coach.gerardiperformance.com/ngc-training

LinkedIn: https://www.linkedin.com/in/michaelangelo-gerardi- a043b3189/

Facebook: https://www.facebook.com/michael.gerardi.12

Instagram: https://www.instagram.com/michaelgerardi_/

Where to find Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2

How do you create experiences that go beyond service? Dr. Amir Rashidian explains the difference between customer service and customer experience in this episode of the $4M Strategies™ podcast.

Key insights:

• Deliver results, but go further with memorable experiences.

• Set higher expectations for your customers to exceed their needs.

• Core values like “work joyfully, serve lovingly” can transform satisfaction into loyalty.

Learn how proactive, value-driven service can help your business stand out.

Interested in having the podcast delivered to your email? Sign up here.

Where to find Dr. Rashidian:

Business Website: https://www.midatlanticclinic.com

Author website: https://drrashidian.com

LinkedIn: https://www.linkedin.com/in/amir-rashidian-a0b3a67/

Facebook: https://www.facebook.com/midatlanticclinic/

Instagram: https://www.instagram.com/midatlanticcc/

📚 Get a Copy of Amazon bestseller and #1 new release in 2022 'Cracking the Stress Secret: How to Turn Pressure into Power': https://a.co/d/7e29Kw6 & 'The StressProof Life: The Secret to Health, Wealth, and Happiness': https://a.co/d/afLUgGQ

Where to find Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2

Do you have the customers you deserve? Antoni Lacinai believes that adopting a servant mentality is the key to building loyal, satisfied customers.

In this episode, Antoni shares:

• How to serve with empathy and still provide expert guidance.

• The importance of proactive problem-solving to gain trust.

• Why strategy and value are crucial for lasting customer relationships.

Learn how to create customer ambassadors and avoid the pitfalls of short-term tactics that lead to unsatisfied clients.

Interested in becoming a podcast sponsor? https://calendly.com/erin-gibney/15-minute-meeting-sponsors

🎧 Listen now for practical tips to elevate your customer satisfaction.

Where to find Antoni:

Website: https://antonilacinai.com

LinkedIn: https://www.linkedin.com/in/lacinai/

Get Antoni’s books: https://antonilacinai.com/books/

Where to find Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2