Do you have the customers you deserve? Antoni Lacinai believes that adopting a servant mentality is the key to building loyal, satisfied customers.

In this episode, Antoni shares:

• How to serve with empathy and still provide expert guidance.

• The importance of proactive problem-solving to gain trust.

• Why strategy and value are crucial for lasting customer relationships.

Learn how to create customer ambassadors and avoid the pitfalls of short-term tactics that lead to unsatisfied clients.

Interested in becoming a podcast sponsor? https://calendly.com/erin-gibney/15-minute-meeting-sponsors

🎧 Listen now for practical tips to elevate your customer satisfaction.

Where to find Antoni:

Website: https://antonilacinai.com

LinkedIn: https://www.linkedin.com/in/lacinai/

Get Antoni’s books: https://antonilacinai.com/books/

Where to find Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2